Symantec Norton 360 Beta

Advantages: Fantastic quality protection from viruses and other menaces
Disadvantages: The online storage is not such a good deal as it first seems.

Before I start I need to point out that Norton 360 is no longer a Beta product, when I requested that Ciao change this my request was ignored, and when I recommended the Norton 360 full version I was told the product already existed. So please don’t view this as being off topic as I have tried my best to rectify the situation, and I feel strongly enough about the product that I had to review it. When it comes to Anti-Virus protection I’ll always ...
...spent 2 years with them on the standard Norton Internet Security program I felt that the investment for this product was definitely worth it so what does Norton 360 do and how do I rate the features? • Block Hackers from accessing your PC and prevent unknown threats: This seems to work quite effectively and if ever an intrusion attempt occurs you’re made very aware of the fact. If you’re away from the PC Norton will take care of the issue for, quite ... Read review

Advantages: Maybe there would have been some if I could have got it to work properly
Disadvantages: Customer care too far away

...to download an uninstall from symantec which will be needed to begin to cure the problem . I download this and when I click on it a message box tells me 'Link has expired please contact --- here there is another link ' The other link is unaccessible to copy and paste or anything . I have a look at the rest of the e.mail and realise he has sent me detailed instructions of how to access my computers registry , alter lots of things and clean things ...
...put me off downloading from Symantec I have downloaded from another provider and touchwood all seems well plus it only cost me about £30 for two years . The customer support cannot be faulted for the effort with which they tried to solve the problems but they failed miserably . How I yearned for the good old days when I could just have rung someone up in England and got the problem sorted . I recently received a joke e.mail about Indian Call Centres ... Read review

Advantages: None tis rubbish
Disadvantages: long install can its just general rubbish!

...3 The support from Symantec is slow (around 48 hours to respond to an e-mail) or you have to pay premium rate phone charges for telephone support. I wasn't inclined to do this because a) the time spent uninstalling and reinstalling suggested that this might require a second mortgage and b) frankly, if I spend £50 per year on a product, I expect a degree of free help to get it running. 4 The first bit of support involved downloading and running the ...
...the tone of this sounded fairly critical, you'd imagine it might be part of the Install CD, or at least a recommendation to run it included in the instructions. 5 When this had no effect, subsequent support involved, er, removing components manually that the, er, Removal Tool hadn't. At this point, what little confidence I had left in the product began to drain away and faced with complex Selective Start-Ups (I know, it's not that tricky, but it's ... Read review

Advantages: None I have removed it
Disadvantages: It doesn't work

...up the hard disk, 8Gb being just one session of many. I am now having the same trouble with the desktop and so Symantec will be getting their software back with a demand for a refund. I have tried to give it zero stars but the system won't allow it. ... Read review

Advantages: none
Disadvantages: everything

...the previously installed versions of Symantec had gone... as he felt that this was the problem. After having done this I was assured that this would resolve the issue. Two days later to my horror the message appeared again... at this stage I was becoming angry and felt very let down by Symantec, once again I Tried t speak to Live chat... this time the guy kept dissapearing for 7 or 8 minutes between questions which in the end became very frustrating ... Read review