TD Waterhouse

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Having been a member with TDwaterhouse for a number of years, I have been appalled at their recent demise as he nation sn umber one offline stockbroker. Beforehand their was a notable ease of service and efficient conduction of trades really impressed me, however recently i have found that ... Read review

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Community Level 3AdonisC

AdonisC

Generally appalling

Advantagescheap

Disadvantagesslow

"Having been a member with TDwaterhouse for a number of years, I have been appalled at their recent demise as he nation sn umber one offline stockbroker. Beforehand their was a notable ease of service and efficient conduction of trades really impressed me, however recently i have found that there are simply not enough operators to deal with the increased demand. Similarly, the operators are now rude and not as helpful as they used to be. These are ..." Read review
05.03.2001

Ciao members have rated this review on average: helpful

Community Level 3sjl02

sjl02

Pricey but v.good service

AdvantagesQuick to answer phone / t-2 - t-20 dealing

DisadvantagesExpensive

"Since buying Yorkshare, TD Waterhouse have kept up the good efficient service. They have put up the price of phone deals, however I, along with acquaintances prefer to deal with a voice rather than the uncertainty of dealing with a computer. Yes, it's pricey, but if you pay peanuts, you get monkeys. For the sake of a few quid, I'd rather get through in a minute, rather than 20 minutes. They'll buy / sell from a t-2 to a t-20 (in my experiences, ..." Read review
08.12.2000

Ciao members have rated this review on average: helpful

Community Level 2bounty

bounty

TD Waterhouse has definately gone down hill

AdvantagesCheap but not as much as they used to be

DisadvantagesArrogant

"...been a frequent trader at TD Waterhouse for many years. Infact, I opened my account with them back in 1992 - when they were Sharemarket. Over the years, I have seen the service go down hill, there is definately an air of arrogance amongst the dealing staff and credit control dept. In the old days, they wanted our business but now they can afford to be rude to customers. I have build up a large number of holdings in my nominee account with them ..." Read review
19.03.2001

Ciao members have rated this review on average: helpful

Community Level 1abba999

abba999

TD Waterhouse web broker - terrible

Advantagescheap

Disadvantagestotally crap

"I've had a TD Waterhouse web trader for 5 years - Initially they were good, the website was fast, they allow access to international markets and some derivatives.. However... As of about a year ago they have gone to pieces. 1) The website is often down. - it's a web trader for crying out loud. 2) Even when the website is up - it flakes out on stock look ups etc. The excuse is always the same; "we are experiencing high volumes" - buy a quicker ..." Read review
06.05.2009

Ciao members have rated this review on average: somewhat helpful

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