TalkTalk

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It takes a special brand of incompetence to force me back into the arms of the cretins at BT. Yet somehow Talk Talk managed to frustrate me to the point I was clawing at BT Towers' door in desperation, like a dog with a bladder infection. I moved in with my girlfriend in April, which should ... Read review

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Utter [Insert Expletive]

AdvantagesIs this a joke?

DisadvantagesNo, afraid not.

"It takes a special brand of incompetence to force me back into the arms of the cretins at BT. Yet somehow Talk Talk managed to frustrate me to the point I was clawing at BT Towers' door in desperation, like a dog with a bladder infection. I moved in with my girlfriend in April, which should have been a joyous experience. Except when I plugged my laptop in and tried to contact the router. "Oh, the broadband's never really worked" my girlfriend ..." Read review
20.10.2008

Ciao members have rated this review on average: very helpful

TALK TALK - NOT ON YOUR LIFE

AdvantagesRegular monthly payment

DisadvantagesRubbish Customer Services

"I am not a customer of Talk Talk and after my experiences with them would never ever be. My parents who are 80 joined Talk Talk a few months ago, up to a month ago no problems. Then one morning there phone was dead, my mum called me from a phone box asking me to report it to Talk Talk for them. She gave me a freephone number to use, as she had been trying to get throught for ages with no joy. Finally after a 30 minute wait, I managed to get ..." Read review
04.10.2006

Ciao members have rated this review on average: very helpful

Community Level 4antsss

antsss

Talk is cheap... for a reason

AdvantagesCheaper than BT and no monthly fees. You're likely to save a bit of money.

Disadvantages'Number witheld', line noise, 0870 contact number, clueless customer services.

"...hassle, my sister is on TalkTalk already. The company offer everyone one 'call a friend for free' number which you can ring as often as you like for nothing, as long as your call is less than three hours long. It seemed to make sense to be able to phone her for nothing, and vice versa, rather than paying BT's 6p per hour Option 1 charge. I also decided that whatever savings I could make were worth making. My last BT bill was bigger than the previous ..." Read review
16.12.2003

Ciao members have rated this review on average: very helpful

Tiscali > TalkTalk

AdvantagesFree TT customer Calls, Fairly Stable Online Service

DisadvantagesCustomer/Technical Service, Internet speed, Modem, Terms and Conditions, email

"When I acquired my first internet/landline service from Tiscali several years ago, I hadn't the faintest clue of how to set up either properly. Luckily back then, the help from Tiscali was just fine and everything was sorted, no problems with anything except little hiccups that are expected. Enter TalkTalk. I received an alarming letter stating that Tiscali's UK systems had been purchased by TT and that my subsequent service will be the same price ..." Read review
14.06.2012

Ciao members have rated this review on average: very helpful

Promise everything, provide very little

AdvantagesA clear phone Line

DisadvantagesYou dont get the services you are promised, customer services are rubbish

"Nearly a year ago we moved into our new home and at the time the only telephone and internet provider was Sky, so we signed up with them for one year, we took all three services that they were providing so as well as the phone and internet they also provided us with their television package. For the television we paid £26, for our phone line we paid £11 and after the first three months we paid £6.50 for our internet. and the bills were on a monthly ..." Read review
24.10.2009

Ciao members have rated this review on average: very helpful

Show all 194 reviews

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