terryf 2

terryf

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Member since:10.02.2006

Reviews:1

Quote-start

Would not choose to use for broadband

Quote-end
10.02.2006

Advantages:
price

Disadvantages:
broadband throttling

Recommendable No:

Detailed rating:

Line Quality

Customer service quality

Tariffs & Charges

Range of services (call waiting, etc)

Value for money

Customer service waiting timesVery long

Accuracy of ChargesSatisfactory

11 Ciao members have rated this review on average: off topic See ratings
not helpful by (14%):
  1. kingbill
  2. wingnut888
off topic by (86%):
  1. mattygroves
  2. Soho_Black
  3. Badger_Boy
and 9 other members

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I chose talktalk because of the apparent value in linking a broadband connection at 512k with a phone package that allowed unlimited calls except to 0870 and 0845 numbers. The first few months were fine then, talktalk started would throttling downloads. Up to December 2005 this occured only between 4 pm and midnight. This year they throttle 24 hours. Even legal downloads like openoffice are restricted even though P2P is the recommended way of downloading. They said in their initial letter that downloads would be unlimited then unilaterally changed the T&C. I have got my local Trading Standards investigating this and there may be a case for citing 'unfair contracts'. In the future I will choose an ISP that allows a monthly contract

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Comments about this review »

kingbill 05.10.2006 13:47

Wrong cat and no depth!

mattygroves 19.04.2006 15:52

Thing is...I'm trying to find out about Talk Talk as a phone and broadband provider...and there is nothing here to help me decide. Sorry.

Soho_Black 19.02.2006 19:41

What about their capabilities as a landline provider?

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Review Ratings »

This review of TalkTalk has been rated:

"not helpful" by (14%):

  1. kingbill
  2. wingnut888

"off topic" by (86%):

  1. mattygroves
  2. Soho_Black
  3. Badger_Boy

and 9 other members

The overall rating of a review is different from a simple average of all individual ratings.



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