TalkTalk

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TalkTalk

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38% positive

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Review of "TalkTalk"

published 10/02/2006 | terryf
Member since : 10/02/2006
Reviews : 1
Members who trust : 0
About me :
Satisfactory
Pro price
Cons broadband throttling
not rated
Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

"Would not choose to use for broadband"

I chose talktalk because of the apparent value in linking a broadband connection at 512k with a phone package that allowed unlimited calls except to 0870 and 0845 numbers. The first few months were fine then, talktalk started would throttling downloads. Up to December 2005 this occured only between 4 pm and midnight. This year they throttle 24 hours. Even legal downloads like openoffice are restricted even though P2P is the recommended way of downloading. They said in their initial letter that downloads would be unlimited then unilaterally changed the T&C. I have got my local Trading Standards investigating this and there may be a case for citing 'unfair contracts'. In the future I will choose an ISP that allows a monthly contract

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This review was read 1684 times and was rated at
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Comments on this review

  • kingbill published 05/10/2006
    Wrong cat and no depth!
  • mattygroves published 19/04/2006
    Thing is...I'm trying to find out about Talk Talk as a phone and broadband provider...and there is nothing here to help me decide. Sorry.
  • Soho_Black published 19/02/2006
    What about their capabilities as a landline provider?
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Product Information : TalkTalk

Manufacturer's product description

Ciao

Listed on Ciao since: 20/10/2003