Disadvantages Many people have had bad experiences
I have read so many Ciao rants about TalkTalk that I felt I had to write a balanced review, so that people can make a more informed choice. I hope this helps!My experience with TalkTalk
I have been with TalkTalk for over 2 years. I was initially with their talk 1 scheme (a cheap calling plan, see below for more info). In September 2006 I switched to their Talk 3 plan, which includes line rental from them as opposed to BT, and free Broadband. I was previously with BT for my line rental, and Tiscali for my broadband. With 24 months of experience with TalkTalk, and having recently taken up their infamous Broadband offer, hope I can give a rant free review!It's cheap to TalkTalk
I am sure you know from watching Big Brother, but TalkTalk is the 'landline' branch of the Carphone Warehouse. They offer a range of call packages, and can also provide your line rental (instead of getting it through BT). TalkTalk has been around in its current from since 2004. TalkTalk has become quite high profile since offering free Broadband with some of its call plans. They have a longstanding £1000 challenge, whereby they will offer you £1000 if you switch to them from BT and find that the switch doesn't save you money (of course there is a whole plethora of small print associated with this offer!)Line rental from TalkTalk
This works in the exact same way as it does with BT. The phone number will remain the same, and you really will not notice any difference! It costs £11 per month. You can apply online or over the phone to get it switched. They will only provide you with line rental if you take out certain talk plans with them.The talk plans
There are three main talk plans at present:Talk 1
Also free (excluding line rental)
Unlimited free evening and weekend calls to any UK Landline number.
Daytime and mobile rates are generally cheaper than BT.
Talk 3 International
This costs £1 more than Talk 3 and also includes the 'free' Broadband offer. This plan includes free international landline calls to 28 countries (mainly Europe, Oz, Canada, USA).
The 'free' broadband is an 8meg service (pretty fast, only available in some areas), with no download capping (subject to a fair use policy).
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