24 hours later - no land line and very poor brandband
Advantages Cheap
Disadvantages Doesn't work, Indian Call Center, Poor customer service
Detailed Rating
| Line Quality | |
|---|---|
| Customer service quality | |
| Customer service waiting times | |
| Tariffs & Charges | |
| Accuracy of Charges | |
| Range of services (call waiting, etc) | |
| Value for money |
The Author
Author's newest reviews
|
09/06/2010
|
|---|
Just switched over from BT to TalkTalk. My phone line was out of action for 4 hours before I called talktalk who told me everything would be resolved before midnight that night.
9am the next morning called TalkTalk who told me I will have to wait 48 hours until I can get an update on the issue. That means 72 hours without a phone line and a very poor (128kbps) broadband.In my opinion TalkTalk offer very poor customer service (from an Indian based call center) - it sounds like they are ready parrot fashion from a script and just keep repeating it if the can't / won't answer the questions.
I can't really comment any further about their actual phone service as I haven't been able to make any calls.
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment
Page 1 of 1
| 1 - 4 out of 4 comments
Collingwood21 31/03/2010 09:58
Sorry, doesn't really tell me much
Shellshocker 31/03/2010 01:43
Hardly any detail
1st2thebar 30/03/2010 22:23
nh
Page 1 of 1
| 1 - 4 out of 4 comments
as below