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38% positive

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Review of "TalkTalk"

published 21/01/2012 | suziesmi
Member since : 21/01/2012
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro None
Cons The whole company sucks badly
not helpful
Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

"talkTalk worst ever"

TalkTalk are my worst nightmare, worse than hell. They called me about 2 months ago saying my contract had expired and did I want to renew. After a few old problems I was not sure and wanted to go to Sky, but they convinced me to stay and offered me a discount for the next 4 months. I agreed to this and signed up to a new contract. When my next bill come it did not have the discount no so I called them and they denied they ever offered me a discount!!! I had called them so many times and every time I get passed around do much I was just so sick of them I felt like I wanted to cancel the whole thing but then they said there would be cancellation fees. My friend told me about a company who go in and help get problems sorted for you, its called complaintsforyou, i phoned them and in 2 weeks I had my discount and an apology from talktalk! their number is 0800 2289041, its worth a go

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This review was read 439 times and was rated at
73% :
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Comments on this review

  • samkeen1 published 21/01/2012
    more detail needed
  • catsholiday published 21/01/2012
    One of many naff broadband companies!
  • anonymili published 21/01/2012
    I had my broadband with Tiscali till these jokers took over the company. As soon as I found out I cancelled my broadband and changed provider. I've had some horrid dealings with TalkTalk in the past. I wonder how they've become so big, they seem to have a pretty poor idea of how to provide a decent service!
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Product Information : TalkTalk

Manufacturer's product description


Listed on Ciao since: 20/10/2003