suziesmi 1

suziesmi

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Member since:21.01.2012

Reviews:1

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talkTalk worst ever

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21.01.2012

Advantages:
None

Disadvantages:
The whole company sucks badly

Recommendable No:

Detailed rating:

Line Quality

Customer service quality

Tariffs & Charges

Range of services (call waiting, etc)

Value for money

Customer service waiting timesVery long

Accuracy of ChargesVery poor

11 Ciao members have rated this review on average: not helpful See ratings
somewhat helpful by (27%):
  1. catsholiday
  2. anonymili
  3. leetscram
not helpful by (73%):
  1. Soho_Black
  2. Alyson29
  3. AnneLorraine1
and 5 other members

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TalkTalk are my worst nightmare, worse than hell. They called me about 2 months ago saying my contract had expired and did I want to renew. After a few old problems I was not sure and wanted to go to Sky, but they convinced me to stay and offered me a discount for the next 4 months. I agreed to this and signed up to a new contract. When my next bill come it did not have the discount no so I called them and they denied they ever offered me a discount!!! I had called them so many times and every time I get passed around do much I was just so sick of them I felt like I wanted to cancel the whole thing but then they said there would be cancellation fees. My friend told me about a company who go in and help get problems sorted for you, its called complaintsforyou, i phoned them and in 2 weeks I had my discount and an apology from talktalk! their number is 0800 2289041, its worth a go

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Comments about this review »

samkeen1 21.01.2012 21:46

more detail needed

catsholiday 21.01.2012 18:21

One of many naff broadband companies!

anonymili 21.01.2012 18:11

I had my broadband with Tiscali till these jokers took over the company. As soon as I found out I cancelled my broadband and changed provider. I've had some horrid dealings with TalkTalk in the past. I wonder how they've become so big, they seem to have a pretty poor idea of how to provide a decent service!

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Review Ratings »

This review of TalkTalk has been rated:

"somewhat helpful" by (27%):

  1. catsholiday
  2. anonymili
  3. leetscram

"not helpful" by (73%):

  1. Soho_Black
  2. Alyson29
  3. AnneLorraine1

and 5 other members

The overall rating of a review is different from a simple average of all individual ratings.



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