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41 Reviews

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i have never in my life had such a bad service from any service provider.i have mailed this company with my complaints and NOT once have i received a helpful reply. they do not follow up complaints... more

User Reviews

for TalkTalk.co.uk

Rating Summary based on 41 reviews

  • 5 Stars
    4
  • 4 Stars
    7
  • 3 Stars
    2
  • 2 Stars
    4
  • 1 Star
    24

Detailed rating

  • Quality of Help
  • Quality of Service
  • Speed of Service
  • 1.0
  • 1.0
  • 1.0
  • 9 of 9 Ciao users found the following review helpful
    Picture of Therightone

    Therightone

    User recommends the product

    Advantages Advantages It's FREE and works well

    Disadvantages Disadvantages Took a little while to establish a reliable service

    After being with a rather slow (512K) and relatively expensive (£15.99) but very reliable broadband provider I decided that I would finally get round to changing to a better deal. I spent some weeks making the final decision as there are so many offers going round and quite frankly I am a busy person. I soon realised that the only really good deal that gives you long-term value was TalkTalk. They also require you to switch to them as your telecoms provider at a slightly lower cost than BT's equivalent product, but with free international calls to a good range of countries also very kindly ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of dbarcl10

    dbarcl10

    User doesn't recommend the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages Bad service, poor customer service

    TalkTalk - cheap, poor quality of service, many mistakes made by managers, awful customer service. TalkTalk is one of the first companies I have had the misfortune of dealing with. I first went with them about 4 years ago as they were cheaper than the competition, and I soon realised why as I had nothing but problems for about 3 months. I was on the phone to their Customer Service on a near daily basis trying to get the problems fixed, but despite them acknowledging the problem they seemed to do little to solve the problems, and continued to charge me for the 'service'. Once my complaint was ... more
  • 74 of 74 Ciao users found the following review helpful
    Picture of karimkha

    karimkha

    User doesn't recommend the product

    Advantages Advantages nothing to mention

    Disadvantages Disadvantages long waiting with no results

    I find this a good opportunity to warn people about talk talk and should be very honest about the my the worst experience in my life. I was first with tesco dial up and as every one know it was very slow connection and for the bt it is very expensive so i looked around for a better dial. Talk talk was one who promised a very good deal in phones and broad band, i found the free 0800 number and i thought yes something free it is a good beginning. the experience >>>>>>>>>>>> When i first called them there were very friendly and worm people kept chatting to me a bout every thing and very polite in ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of MttJocy

    MttJocy

    User doesn't recommend the product

    Advantages Advantages Polite Staff, Easy Installation

    Disadvantages Disadvantages Unspecified usage cap, Poor CS, Costly technical support

    Well, what can I say about TalkTalk.co.uk, I was unfortunate enough to use this as my ISP for 12 months due to the contract so I can say quite a bit, unfortunately not much of it being good. SERVICES. TalkTalk.net to site for users of the internet service is rarther poor and gives little information and features in my oppinion, other than basically activating your webspace and setting up your email. Talk Talk are incapable of even providing simple services such as a static IP, this may not affect many users but goes to show how limited their range of services is when you consider that most ... more
  • 24 of 24 Ciao users found the following review helpful
    Picture of sajjadali

    sajjadali

    User recommends the product

    Advantages Advantages Cheaper, Free Broadband Internet

    Disadvantages Disadvantages Have to hold for customer service, Line/Internet keeps going off

    You've heard it ''we got to get together sooner or later...'' - don't be fooled by it although don't be put off it's a good offer and you do at the end of the day make a saving. The popularity, the offer itself and the company that is behind the service will be enough for you to want to find out more about it. What is the offer? By paying £19.99 every month you will cover line rental and alongside this get free broadband internet. You are under a twelve month contract. Any charges for additional services and for call charges are not included. What are the advantages: - Free broadband internet ... more

Product information

for TalkTalk.co.uk

Product Details

Type Internet Service Providers
Domain Extension .co.uk

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