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Talk Mobile customer services are in my opinion the worst ever. From my point of view they may promise you the earth then deny what was offered. My advice to anyone thinking of joining them is to get everything in writing beforehand and keep it safe. Calls to their centre are recorded but this in my opinion is only for their benefit and not yours.I was given unlimited internet only for this to be changed to 1GB. I was then offered (over the phone) for my contract to be cancelled if I returned the phone, which I did, only for them to change their mind again and return the phone to me once again. Tariffs are well priced but be careful not to go outside your bundle allowance as charges are extortionate. My advice would be to look carefully at what you are being offered as I think there are much better deals, offers and, most importantly, customer care to be had.