Declared interest: Customer. Married to a Distributor.
As a customer I appreciate the benefits of the savings that I have been able to Achieve simply by changing to this cheaper supplier. Telecom plus UK’s cheapest Gas and Electricity supply to S.O.H.O. and Domestic customers. I would recommend them to anyone without hesitation. My savings are currently at £566.87 in just over 12 months and rising monthly. Quite a good return for the £1.76 per monthly membership, which it costs to be in “The Utility Warehouse Discount Club”. In what in otherwise can be a very confusing and difficult market to sift through?
With Telecom plus you can save up to an average of about 25% on Gas and Electricity supplies as compared to original suppliers.
Telephone calls; @ 2.5 per minute peak time locally and nationally. Off peak evening’s and weekend calls @ 0.07 per minute. 100 free minutes at weekends to friends and family on the system. Cheaper international calls. Cheaper calls to mobile networks at no additional cost Low cost 0800 numbers.
Low cost line rental for @ £3.99.on Mobile extra Mobile plus with loyalty discount over three years reducing from £9.99 per month to £5.99 per month in the third year Compatible phone’s can benefit with a sim card for £10.00 with £5.00 credited to your calls.
UK’s cheapest O2 tariffs choose the one to suit your own needs. Low users through to heavy business users on O2 max.
Text bundles. GPRS packages. International roaming. Free Mobile phones. All of the services are without minimum contracts apart From the more sophisticated mobile phones.
All on the one single itemised billing system. Best savings are achieved by direct debit as with most companies. With statement about 10 days prior to billing date.
All of Gwen’s customer queries have been resolved satisfactorily. Handled very professionally, by the excellent customer services staff. Only one telephone number to call no matter what the query might be.
Here are the 2 queries that Gwen has encountered to date.
1. Customer: Financial Adviser. Complained that his calls were not being recognised, He unplugged his PIG and sent it back Gwen rang customer services, to find that he was dialling too quickly; Not giving the PIG a few seconds to re-set it’s self between calls. Result he was put straight onto Carrier Pre Select. He also got some call credits as compensation for the inconvenience. Result one very happy customer impressed with the personal service that he had received from Gwen and Telecom plus Customer Services. He is now recommending the service to his friends. Saving them money too.
I think Gwen now recommends that most Business users go directly onto C.P.S.
2. A lifelong friend of my brother. Had taken most of the services including Gas. British gas came to dig up the road and as results turned off the gas, Workman said don’t worry British gas will compensate you for this. After the realisation that he was no longer with British gas, puzzled and worried mentioned this to my brother also a subscriber, they then decided to call Telecom plus Customer Services to find out what to do about getting some compensation and from whom. No problem, Telecom plus compensated him as matter of course. His next question was. When will Telecom plus be doing water? Could not help him with that one yet maybe one day.
This is my experience of Telecom plus. I find them to be an excellent company Any fine tuning can easily worked through with the help of customer services Or your distributor. I find them very refreshing in today’s commercial world.
This is my own personal view. Colsan
P.S. There is also store plus. Every thing from magazines –car showroom- Electrical-white goods- the list goes on. I did make a couple of personal purchase’s namely a Television saved sum £70.00 Also bought an Oven saved £56.00 on that purchase
How helpful would this review be to a person making a buying decision? Rating guidelines
not bad for a first review, same as below really , if you edit ill happly re rate...Kezza x
Soph.E. 29.12.2003 21:10
Not particularly easy to read, hence the low rating. Putting across your own opinions interspersed with facts and figures works well. If you decide to rewrite I'll happile rerate.Soph x
FrenchCancan 29.12.2003 16:35
Not sure I understood what this was all about, however I got distracted midway through, so this is maybe why. Thanks nonetheless for the review, will have to come back again and re-read.
3 brings together video calling, video clips, location based services and amazing content to browse and download. 3 has great offers and a huge range of the 3G handsets. Visit the 3 Shop to find more info. on offers
Advantages: Cheap calls, latest phones, free connection, no contract, no compromise on quality or service, I just pay a heck of a lot less! Disadvantages: None that I've found
Lucilock 13.10.2000 ·
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Ciao members have rated this review on average: very helpful
Review of TelecomPlus
Dec 29th, 2003
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