Telewest (Blueyonder)

Telewest (Blueyonder)

... From February 2007, we're all now called Virgin Media, whether we were with Telewest OR NTL. This is my third and hopefully last opinion on an ISP unless I move to an area without cable TV. I'm also mindful of the merger between Telewest and NTL; the latter not having, shall we say, a spotless ... Read review

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Blueyonder - Four Years On. Now Virgin

Advantages: Speed, makes sense of Information Highway at last. Tech support is only a local call charge!
Disadvantages: Not everywhere cabled-out. Expensive compared to ADSL 'deals'

...Media, whether we were with Telewest OR NTL.

This is my third and hopefully last opinion on an ISP unless I move to an area without cable TV. I'm also mindful of the merger between Telewest and NTL; the latter not having, shall we say, a spotless reputation for customer service.

Note: Some of the prices quoted are higher than those offered today, but firms weren't falling over each other four years ago.

...
...noticed:-

f) TELEWEST BLUEYONDER BROADBAND, i.e. £13.49/month for the first 3 months, reverting to £30 afterwards. Of course, this would push my entire telecomm/internet budget up to £64/month, but broadband was a whole new kettle of fish, and hopefully not a can of worms to boot.

INSTALLATION

Off to the www.Telewest.co.uk site I went (Now www.blueyonder.co.uk). Firstly, you have to establish whether they ... more

BNibbles 09.06.2002 (17.10.2006)
Ciao members have rated this review on average: very helpful
Review of Telewest (Blueyonder)

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Broadly speaking, Great.

Advantages: Speed, speed and more speed
Disadvantages: Support lacks a little

...phone and/or cable TV. As Telewest were offering unlimited local and national calls 24/7 for £25/month on the phone, I decided to switch to their phone service as well and take the lower rate. Whichever rate you choose, there is a static charge of £50 for the installation of the service and an extra £25 if you require a network card fitted as well (broadband works as a wide area network rather than dial up). INSTALLATION One disappointment for ...
...Here I must admit, Telewest do let themselves down a little. The support for broadband is on a free phone number which is to it's advantage and the people on the other end of the phone seem to know what they are talking about, whether it be from set scripts or not. But, here is the crunch; if they cannot sort the problem out over the phone it is between 10 - 20 days to get an engineer out to see you. This may vary from area to area, but any way you ...

jason_webb 24.05.2002 (04.01.2005) · Read full review
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Review of Telewest (Blueyonder)

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Always connected.....when it's working *UPDATED*

Advantages: Always on (supposedly), fast download times
Disadvantages: Lots of service issues.

...AT BOTTOM**** Having used telewest (now called blueyonder) as our telephone provider since we moved into this house 6 odd years ago, it was natural to use them for internet access (dial up) when we first got a computer. After about a year of using dial up Telewest did an offer of free installation and network card for the broadband (then 512k) connection. So we went for it. We phoned their customer services and about a week later the engineer ...
...and installing the network card. Telewest also provides you with the actual cable modem (you're renting it from them, so its never actually yours), which can be connected to your PC by either network card or USB. The mac address of the connection then needed to be registered with them and within minutes we were enjoying the new speed. Now at the time I changed computers I decided to set up a mini-network between the old computer and new, with the ...

sandemp 10.11.2004 (25.11.2004) · Read full review
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Review of Telewest (Blueyonder)

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Off We Go Into the Wild Blueyonder

Advantages: Connection 10x faster, permanent connection, making deals and special offers
Disadvantages: Still in its early days may be teething problems!

...Ciaoer’s everywhere! Cable firm Telewest Broadband want to be able to offer more than just a fast connection. They believe the masses will only come to them if they offer more than their competitors and that is exactly what they have done offering a selection of audio-visual content which should keep most people happy. They have practically remade their entire site to try to convince people that broadband is worth having. This covers anything from ...
...is reduced to£25.00 for existing Telewest customers. You need to pay for installation and that's £50.00, but here again you can make a saving. I saw an advert in Internet Magazine (yes I do read it and yes I am sad) giving people the chance to take advantage of installation for half price! So if you are interested in ultra-fast Internet access go to www.blueyonder.co.uk/info. You can also call (0800) 953 0730, but you will then be forced to say ‘Internet ...

Wayne10ch 15.01.2002 · Read full review
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Review of Telewest (Blueyonder)

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All quiet on the Telewestern front

Advantages: Quick, cheap (<£20 per month)
Disadvantages: Occasional crashes caused by modem driver, lousy customer service

...will be aware that existing Telewest digital TV customers can get cable broadband for £25/month. I don't have cable TV. Nor cable telephone. And guess how much I'm paying a month for cable broadband? £19.99. Don't ask me why I'm given a better deal than people paying £35/month for TV already, but I'll explain how it came about. Telewest recently ran a trial offer - £13.48/month for 3 months, £50 installation. The installation was refunded if you ...
...(I once had cable TV), Telewest have been the most incompetent organisation I've ever dealt with. But that's another story ;-) My cable modem's connected via USB and it occasionally causes XP Pro to crash. I did ask for a network card driver for the cable modem, but I never received it. I shan't chase it, because a) dealing with Telewest is always a chore and never a pleasure and b) their hold music is truly dire and irritating beyond belief. Do ...

KungFuJoe 20.10.2002 · Read full review
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Review of Telewest (Blueyonder)

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Santa will bring you a lump of coal this xmas

Advantages: Cheaper than most
Disadvantages: ohhh read on .....

...in your local paper for Telewest offering you the latest discount be on your guard. We decided that we needed a house phone due to having a little one running around and the fact that we don't always remember to credit our phones, in addition to this being on the internet meant that I could spend more time at home studying and also would save a bomb by using the free sms sites. We saw an advertisent in our local paper offering us the basic television ...
...in order to have the Telewest service installed I woudl have to give them a £100 deposit that they would hold for 6 months as security then give me back. Wasn't happy with this but in my first home of my own days I borrowed a bit of money and got some nice things from catalogues then couldn't afford to pay them, plus Ballif costs the debts more than quadroopled plus court costs (you get the picture), so a sales rep came around the house and we gave ...

latitia 14.07.2004 · Read full review
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Review of Telewest (Blueyonder)

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