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Home > Shopping > Offline Shopping > Mail Order / Catalogue Shopping > Tesco Direct
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66 Reviews

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Where to start with my modern Experience of Tesco and Tesco Direct? After moving into central Edinburgh, I find that the stores no longer stock entertainment items and have staff who are unable to... more

User Reviews

for Tesco Direct

Rating Summary based on 66 reviews

  • 5 Stars
    		15
  • 4 Stars
    		12
  • 3 Stars
    		4
  • 2 Stars
    		8
  • 1 Star
    		27

Detailed rating

  • Range of products
  • Speed of delivery
  • Value for Money
  		• 3.6
  		• 2.6
  		• 2.8
  • 91 of 91 Ciao users found the following review helpful
    Picture of CPTDANIELS

    Level 8 CPTDANIELS

    Member since 14/06/2003

    Reviews written: 395

    4 Stars Tesco Home Delivery Service 04/02/2009
    User recommends the product

    Advantages Advantages Very reliable service

    Disadvantages Disadvantages Short shelf life items need us by dates checked

    Background: High Wycombe delivery. I have for the past two years taken advantage of the Tesco home delivery service. For the simple reason I hate going to the supermarket. I always seem to get stressed out by out of control kids or people with massive long lists not looking where they are going. As a result I got more bruises than I did when I played football. What I do now is place an order once a month online and top it up with fruit and vegetables in between direct from the store. The Home Delivery service is an excellent idea for those who struggle to get to the shops for example the ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of AnonymouseUser

    Level 1 AnonymouseUser

    Member since 28/04/2013

    Reviews written: 1

    1 Star Not everything is quite what it appears at first glance 28/04/2013

    Advantages Advantages Clubcard points if you can get 'em.

    Disadvantages Disadvantages broken click and collect, no competitive pricing, Item probably won't arrive, refund system broken

    Where to start with my modern Experience of Tesco and Tesco Direct? After moving into central Edinburgh, I find that the stores no longer stock entertainment items and have staff who are unable to perform the simplest of tasks. This caused me to turn to Tesco Direct, the convenient way to buy these same products and even earn clubcard points! I ordered a 3DS game last Tuesday, used my clubcard vouchers and was given an estimated delivery date of Saturday, sounds great so far. Friday came and passed, no despatched item, so I e-mailed customer services to avoid a coslty 0845 call at 5PM on a ... more
  • 21 of 22 Ciao users found the following review helpful
    Picture of dabmim

    dabmim

    3 Stars You can have it but only if its on the shelf 15/05/2001
    User recommends the product

    Advantages Advantages cheap, wide range of goods, delivered to your door.

    Disadvantages Disadvantages £5 delivery, out of stock goods.

    Tesco direct.com (Saffron Walden Store delivery) I began using Tesco direct, when my wife got her job. Being disabled the service seemed ideal for me, as I couldn’t carry much from the shops on my wheelchair. All was relatively ok to start with, and the products that were out of stock were replaced with adequate replacements. However, last Christmas I did quite a big shop: Mainly to get all my drink, for the festive season. Along with a lot of other bits and pieces, I clicked to place my order. When it came however, I was very disheartened. I had only a fraction of the drink I had ... more
  • 21 of 21 Ciao users found the following review helpful
    Picture of peidta

    peidta

    4 Stars Tesco Direct Is it Good bad or just plain ugly 28/07/2001
    User recommends the product

    Advantages Advantages They always turn up on time. You no longer have to go in person

    Disadvantages Disadvantages It can take to long to do your shopping when you are first starting out

    Living in Yorkshire it has taken the guys and girls at Tesco a little while to bring their amazing on-line shopping service into our area. Which at the time I found frustrating. However now that it has arrived it has made our life just that little bit easier and my blood pressure a little bit lower. My first experience of using their service was some what slow and at time irritating. I have found that their search engine comes up with the most unlikely items first when you are looking for something as basic as Tomatoes. It does get to the item you want though eventually. Now that I have used ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of juetoo

    juetoo

    5 Stars Great Value 22/04/2001
    User recommends the product

    Advantages Advantages Brilliant prices and a generally hassle free service.

    Disadvantages Disadvantages I haven't found any yet

    I have recently plucked up enough courage to place my first order with Tesco Direct, and have never looked back! This is a marvellous service and offers exceptionally good value for money. My order included 4 pairs of childrens shoes, 4 girls tops and a pair of childrens shorts, all of which came to slightly under £30 (including delivery charges). The quality of all of these items was excellent, as was the delivery service ( they were delivered within 3 days).The customer service was quick and efficient when I wished to exchange two items for different sizes, as it was all arranged over the ... more