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Living in Yorkshire it has taken the guys and girls at Tesco a little while to bring their amazing on-line shopping service into our area. Which at the time I found frustrating. However now that it has arrived it has made our life just that little bit easier and my blood pressure a little bit lower.
My first experience of using their service was some what slow and at time irritating. I have found that their search engine comes up with the most unlikely items first when you are looking for something as basic as Tomatoes. It does get to the item you want though eventually.
Now that I have used the service a few times it has handily recorded what I normally purchase. This is a great function as it now takes me half the time to do my shopping. You just click on favorites and then on the sub section for example the bakery and there it lists all the items you normally buy. Who would have thought it ?
As to the delivery, I have found the staff to be friendly and helpful. The most shocking thing is that they are always turn up within the allocated time slot. You canít ask for better then that. As well as this talent to turn up on time they also deliver seven days a week. Sunday has become a favorite with me as this is when we normally do our weekly shop.
The products when they arrive are always fresh and to a good standard. When I first ordered I was worried that the meat and vegetables might not be up to much, this has never been the case. On the down side however they do replace some items if they are not available with something else which is normally more expensive. On this basis I am now opting not to receive the item rather than the more expensive alternative. Itís good that they give you this option.
The only thing I do miss apart from the crowds (joke) is the luxury of browsing. Although you can browse on-line, it is just not the same as walking up and down the isles to see if something catches your eye.
So as to weather they are good bad or just plain ugly, well I would have to say that they are good. They have helped me out in my hour of need when my van broke down and also saved me the pain of pushing that trolley with the dodgy wheel around Tesco on a busy Saturday or Sunday afternoon.
Excellent op, but I must warn you if you tick 'no substitutes' you could end up - as I did once - with no actual meals for the week if you're just plain unlucky! Should usually be OK though, and the notes facility is useful for telling them which items you would accept as substitutes. Cazz xx
TYoung 28.07.2001 23:47
Excellent op :) I agree Tesco online shopping is quality esp once u get to know your way around when ordering stuff.
Thanks for the op. TYoung
TrueChristian 28.07.2001 23:43
Dear Peidta, Forgive me for pointing out that in the final paragraph of your otherwise excellent essay, "So as to weather they are good bad or just plain ugly...", you have mistakenly used the word "weather" instead of "whether". If you correct this I shall happily return and increase my rating to "Very helpful". Yours sincerely, your friend, Grace.