Advantages good as a first job or while studying
Due to College etc i have had the misfortune of working in Tescos for about 3 years.I thought i would share some of my experiences as some of the other reviews are now inaccurate with regards to benefits as these have been changed in recent months.Most of my time has been spent working at the checkouts but i am "multiskilled" meaning i can work in other departments in the store.** Recruitment & Training**
This is mainly going to be about checkouts...
I recently changed from dayshift to nightshift on checkouts,this means i start at 10pm and finish at 7am.Before i took the job i used to help them out at night i would do checkouts and only checkouts,but after i had been doing it for a while extra jobs started getting added on to my workload..(For those of you that don't shop in tescos late at night it tends to be just self service machines that are on).Now i don't mind doing these other things when i am not busy but customers should come first right?...Even if we are busy we get told to leave customers "to get on with it" and "hurry up and fill the shelves".I had a customer recently with 2 big trolleys full of shopping and got told that they would have to go through one of the little self scans(10 items or less).If you have used them you will know they don't work right!!I tried to raise this with a manager but got told quite rudely that i would just have to get on with it as it was part of my job.Amazing then that as soon as a regional manager comes in i have to stay at the tills for security reasons and don't have to fill shelves...
Another thing about tills is is that cashiers are timed and if they fall under a certain scan rate they get a "talk".This has never happened to me but i think its terrible.it should be about customer service not about how quickly we can get them through.
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|Career prospects||It improved my career prospects|
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