The Abbey Hotel Golf & Country Club, Redditch

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The Abbey Hotel Golf & Country Club, Redditch

The Abbey Hotel Golf & Country Club is situated in a 175 acre estate, of land that belonged to the now ruined abbey. With superb modern architecture t...

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Review of "The Abbey Hotel Golf & Country Club, Redditch"

published 09/11/2017 | Secre
Member since : 23/04/2003
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Pro A great day
Cons Some minor niggles
exceptional
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"Making for a special wedding day"

The Abbey Hotel Golf & Country Club, Redditch

The Abbey Hotel Golf & Country Club, Redditch

Having recently got married, I find myself with a significant chunk of wedding related reviews. So, to approach this in a semblance of order, the first would logically be the Abbey Hotel, Redditch where we held the reception of our wedding. With this in mind, please note that this is a review of this hotel in terms of the following; wedding venue, restaurant and hotel. Sections of this will obviously not be of any interest to prospective customers, so please do feel free to flit through and focus on the aspects which actually apply to you.

Why did we pick this place?

We spent a significant amount of time looking for a wedding venue as we planned for the big day. What we really wanted was somewhere that would do as much of the running around as possible, was located within easy driving distance from the church of St. Mary Magdalene in Tanworth in Arden and would be vaguely reasonable price wise. We actually started to book a completely different hotel because this place had no availability on our initial date… neither it turned out did the harpist and so we changed the date…. And the venue.
Wedding Package Pricing

It’s worth noting immediately that this is not a cheap place to have your wedding, but actually in terms of Tanworth in Arden pricing it is on the more reasonable side. We discovered that if we wanted to do the wedding in Stoke then we would be able to do it for half the price but we were both set on my parish church. So, there are three packages: Love, Honour and Cherish and the full package brochure can be found here http://www.theabbeyhotel.co.uk/weddings/wedding-venue-west-midlands/. But to run down the differences briefly:

All included: Red carpet arrival, a glass of steadily posher alcohol per package on arrival, steadily posher food in a three course meal on arrival, wine (only one glass in the Love package, two in the others, steadily posher fizzy alcohol per package for the toast, caske stand and knife, table linin, mirrors and tea lights, printed menus, six item evening buffet, dance floor, a steadily posher room for the night depending on package and a sample meal.

Love at £82 per person: Starters include tomato soup, ham hock terrine and rosette of melon. Mains include Pan fried Scottish salmon, saffron potatoes, lemon butter emulsion, Poached chicken breast, dauphine potatoes, thyme and red wine jus and Roasted loin of Worcestershire pork, roast chateaux potatoes, sage and apple sauce. Puddings include Warm sticky toffee pudding, butterscotch sauce Vanilla bean cheesecake, compote of red berries Profiteroles, mascarpone cream and chocolate sauce.

Honour at £88 per person: Additional items include Bucks Fizz instead of sparkling wine, chair covers and sashes and an executive room. Starters include Cream of mushroom soup, truffle oil, Chicken liver parfait, spiced white onion jam and Goats cheese and baby leek terrine, sauce vierge. Mains include Caramelized breast of Gressingham duck, Pomme Anna, port reduction, Slow braised Worcestershire belly pork, bubble ‘n’ squeak, Calvados jus and Roasted rump of English lamb, rosemary scented roasties and red current jus. Puddings include White chocolate and ginger cheesecake, raspberry compote, Iced pernod parfait, blackberry coulis and Baked egg custard, nutmeg ice cream

Cherish at £98 per person: Additional items include Kir Royale for the welcoming drink, champagne for the toast, choice of three canapes, chair covers and sahshes, table plan, numbers and name place cards and a complimentary suite. Starters include Black tiger prawns, shredded gem, sweet chilli mayonnaise, Lobster consommé, with its own ravioli and Warm crispy goats cheese crottin, beetroot carpaccio, beetroot ice cream. Mains include Roasted rack of Shropshire lamb, rosemary scented fondant potato, red current jus, Roasted breast of guinea fowl, baby fondant potato, black trumpet mushroom sauce and 24hr braised blade of beef, creamed potatoes, bourguignon sauce. Puddings include Orange charlotte, blueberry compote, Warm chocolate fondant, dark chocolate sauce and double chocolate ice cream and Cherry crème brulee, biscotti biscuit.

We actually played silly sods with the menu and picked one item off each but paid for the most expensive package. They were happy to swap and change although I doubt they would do the same if you wanted an item off a more expensive menu. Our concern was that the top menu was so posh that actually a lot of people we were inviting – including the grandparents – wouldn’t have eaten them. They were also happy to cater for awkward guests and those with dietary requirements.
Wedding Planning

In terms of wedding planning the hotel did really very well. We had a wedding co-ordinator working with us, there was plenty of communication and explanation and they were happy to work with external people such as the harpist and cake lady. We got several meetings with our wedding co-ordinator who was keen to ensure that everything was going to plan. They were happy to accommodate the fact that we were travelling quite a long distance from where we now live and so did the sample meal on a weekend rather than the usual weekday evening.

They have several large spaces that are completely booked out for your wedding party so we catered seventy day guests with ease and there was no problem with the larger numbers of evening guests.

The Wedding Day

By and large, the wedding day also went exceptionally smoothly. The hotel had everything set out and accommodated to our slightly late running schedule. The only thing we found somewhat less ideal was that our wedding co-ordinator was not the one to actually co-ordinate the day. That was a separate role and was actually done by two separate people throughout the day as the otiginal co-ordinator handed over to another at the speech point. This was one of the few notes of discord within the entire day as instructions were missed and consistency fell down a little. They’ll be more on this within the other issues section.

Food was served and was by and large of an high standard with a few minor blips; the bread with the starter wasn’t crunchy as it had been in the sample meal, the crème brulee had no crack to it when you break the top, instead being all of the same almost cakey consistency. This was a pity because the sample meal one had a really nice sugar crack and it was clearly a different chef doing it. My father apparently found a piece of jewellery in his beef but the rest of us had no issues with the pork.

Something definitely worth noting however is that it would appear that our two vegetarians were served smoked salmon despite this being very clearly discussed with the hotel in advance. I have not yet confirmed this with them individually, but my father was on the same table and states clearly that he was distinctly jealous because of their starter… and he wouldn’t have been of a vegetarian variety! Our pescatarian was catered for however.

We also definitely got the impression at the end of the night that they just wanted to get rid of us and we were shuffled into the extremely boisterous members bar. They wanted to set up for a wedding fair which is understandable, but at the end of the day they had received over £6000 from us for this one day and it seems a little like they were more interested in the wedding fair than in us. The members bar was overly rowdy and we didn’t stay long.
Eating and Drinking

We have eaten at the Abbey Hotel several times including the wedding meal, and generally we have been highly impressed with the standard of food served and the service within the Abbey Hotel. The menu is wide and varied and we have done several special occasions at the hotel including Valentine’s Day. As a general rule we have walked away very full and very happy after the meal.

Starters range from £6 to £10 and include Home Cured Gravalax Beetroot puree, sweet mustard & dill dressing, Pan Steamed Mussels & Rustic bread Garlic & lemon liquor and Pan Seared King Scallops Pea puree. Mains range from £19 to £25 and include Breast of Chicken Fondant potato, pancetta & blackberry compote, 21 Day Aged Center Cut Sirloin Steak Vine tomato, mushroom puree & skin of fries, Crisp Belly of Pork & King Scallops Sweet potato squash & Madera jus and Pan Fried Hake Broad bead & pea risotto. Puddings are on standard £6 and include Chocolate Fudge Brownie Peanut butter & Oreo iced cream, Classic Crème Brulee, Sticky Date & Almond Pudding Amaretto iced cream & toffee sauce and Tiramisu Chocolate sauce & pistachio ice cream.

Additionally, whislt we actually had no problems with breakfast, many of our guests did the morning after the wedding. Apparently the bacon hadn’t been delivered or some other issue and therefore they had a huge queue as people were waiting on bacon so others weren’t able to get seated. There was a forty five minute queue some guests report. One guest certainly got a significant discount because of this, paying only what he would have paid for one of the cheaper local hotels.
Staying the Night

In terms of the room itself, we were more than impressed however we did have the expensive suite room so you would bloody well hope so really. The room looked stunning and was well laid out with a large amount of space. It had a sofa, chair and desk area as well as a significant amount of storage space which would be useful if you were staying for any length of time. We got an excellent nights sleep… or at least the little that was left of it having headed to bed at 2am or later and the bed was of the harder variety rather than one you sink into and can never get out.

Standardly the rooms seem to start at £145 with no discounts, however there are immediate discounts as I search making the standard room £65 and £114 depending on date. The superior room should be £156 but ranges from £70 to £128. The executive room should be £170 but ranges from £83 to £156. The executive balcony has no discounts and ranges from £96 to £149 and the penthouse suite – which is the one we had – also has no discounts and ranges from £114 to £166.
*All prices are for a random week in November 2017

Any Issues

The only real issue we had with the hotel was the case of the missing wedding cake although this has now been resolved to our satisfaction. Effectively, we asked on the evening and were told the excess wedding cake would be stored overnight in the pantry which was cool; we had offered to load it into my foster parents car instead. Come the following day we were handed a very small amount of cut cake with no fruit cake at all. Thankfully the top uncut layer had been saved. Scott rang later that day and was told that it had been disposed of. Needless to say this led to a slightly frosty email being sent to the hotel co-ordinator who had worked with us from the start as the cake had been home made and had sentimental value as well as the fact that we had intended to send it to guests who couldn’t attend for whatever reason.

Instead of an apology, we got a load of absolute tosh in terms from the hotel as they tried to spin us a line about health and safety and disposing of buffet food. There were several issues with this. Firstly, they had specifically said that they were keeping it overnight. We had even offered to take it back that evening. Secondly, they did not dispose of all of the cut cake. If it was for Health and Safety we should have received no cut cake at all... but we received some cut sponge cake. Thirdly, no such bloody section of the Health and Safety Act exists. They were spinning us a line instead of admitting they had made a mistake. Scott hit the roof. We now have a complementary meal for six on them with alcohol included. All’s well that ends well. This did put somewhat less of a shine on the day and it wouldn’t have had they been willing to admit they had made a mistake from the start.
Do We Recommend?

Yes, by and large we do. The day went very smoothly and we very much enjoyed ourselves. Aspects of the wedding meal had been better at the sample meal so it occurs to me they may have lost a chef somewhere along the line. The day itself being co-ordinated by a new person meant it wasn’t as smooth as it could have been and likely would have been had one co-ordinator project managed it from start to finish. The wedding fair clearly took precedence for them and the hoo-hah with the cake was annoying. However, by and large, these are small things and as far as the day itself is concerned, everything went swimmingly.

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Comments on this review

  • SnowSurprise published 19/11/2017
    Congratulations!!!!!!
  • SnowSurprise published 19/11/2017
    Congratulations!!!!!!
  • jb0077 published 13/11/2017
    vh
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Product Information : The Abbey Hotel Golf & Country Club, Redditch

Manufacturer's product description

The Abbey Hotel Golf & Country Club is situated in a 175 acre estate, of land that belonged to the now ruined abbey. With superb modern architecture the Abbey Hotel is a great place to stay or visit.

Product Details

Long Name: The Abbey Hotel Golf & Country Club

Rating: 4 Stars

Rooms: 100

Type: Hotel

Address: Hither Green Lane, Dagnell End Road

Post Code: B98 9BE

City: Redditch

County: West Midlands

Country: United Kingdom

Continent: Europe

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Listed on Ciao since: 14/07/2008