LarryJK 1

LarryJK

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Member since:01.08.2010

Reviews:1

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Pushy sales, bad customer service, dodgy car

Quote-end
01.08.2010

Advantages:
If the car wasn't a lemon? They're conveniently situated .  Otherwise, none I can think of .

Disadvantages:
Where do I start?

Recommendable No:

2 Ciao members have rated this review on average: helpful See ratings
helpful by (100%):
  1. TheHairyGodmother
  2. Weirdlister

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Seems I'm not the only one to buy a dodgy Volvo from this outfit, judging by previous reviews. I also purchased a warranty but paid over 700 quid for mine. Within four months of purchase a major fault developed which would have cost £1300 if I hadn't had the warranty. Three months after that another fault, not covered by the warranty, cost me almost £450. The car's only four years old and I bought it from The Car shop just under a year ago! Another reviewer here is correct - a lot of these cars are definitely ex-company and therefore, by definition, have the guts knocked out of them. My car windows rattle like a cage on the motorway, which is something I didn't get the chance to test until I'd had the car for three months, so I'm stuffed. A couple of years ago I bought an Astra from this lot and it seemed okay. I just happened to sell it after nine months to accommodate our growing family, which the Astra couldn't do. But on that occasion and with the Volvo the salesman took our details, showed us a car, then toddled off to 'his manager' to 'see if he could get us a good deal'. I've spoken to other buyers and this is apparently what they do all the time. When I bought the Volvo the salesman disappeared three times, each time making me think he was 'working hard to bring the price down'. Don't fall for it - there is no 'see the manager' - he's probably off on a toilet break or having a quick coffee! They know exactly what the base price is and they'll never go below it. They just make you think you're getting a deal. The other thing to look out for if you're part-exchanging - don't take the price they offer for your car. They'll try to convince you that all their part-exchanges go to auction and they could lose money. That's rubbish - they never lose money.

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Comments about this review »

LarryJK 10.08.2010 15:24

What? How d'you work that one out?

thedevilinme 01.08.2010 19:21

isnt it obvious you would get a rubbish car here ?

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Product Information »

Manufacturer's product description

11 acre site. Up to 1000 cars choose from. Up to 100 vans and light commercial vehicles. The Car Shop Megastore Nor...

Product details

Type Car Supermarket
Model The Car Shop
City Northampton

Ciao

Listed on Ciao since 09/11/2006

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Review Ratings »

This review of The Car Shop Northampton Car Supermarket has been rated:

"helpful" by (100%):

  1. TheHairyGodmother
  2. Weirdlister

The overall rating of a review is different from a simple average of all individual ratings.

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