Recommend
(0)
·
(0)
·
| Available from | £13.47 | Compare 2 prices |
|---|---|---|
| User rating |
Be the first to write a review
|
|
Description
With the support of case studies and examples of companies who have adopted Value Profit Chain principles, the authors demonstrate how satisfied, loyal and productive employees produce satisfied... more
|
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees - James L... From the authors of THE SERVICE PROFIT CHAIN comes the culmination of twenty-eight years of groundbreaking research - a revolutionary framework... |
amazon marketplace books
|
Shipping: £2.80 Availability: Usually dispatched within 1-2 business days |
|
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees - James L... From the authors of THE SERVICE PROFIT CHAIN comes the culmination of twenty-eight years of groundbreaking research - a revolutionary framework... |
amazon books
|
Shipping: Free! Availability: Usually dispatched within 24 hours |
|
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction... This work provides a model that service-firm managers should be able to implement. It directly links profit and growth to employee productivity... |
amazon books
|
Shipping: Free! Availability: Usually dispatched within 24 hours |
|
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction... This work provides a model that service-firm managers should be able to implement. It directly links profit and growth to employee productivity... |
amazon marketplace books
|
Shipping: £2.80 Availability: Usually dispatched within 1-2 business days |
Product Details
| Type | Non-Fiction |
|---|---|
| Genre | Business & Management |
| Publisher | Simon & Schuster |
| Release Date | 19.05.2003 |
| Author | James L. Heskett |
