The Value Profit Chain - James L. Heskett

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The Value Profit Chain - James L. Heskett

With the support of case studies and examples of companies who have adopted Value Profit Chain principles, the authors demonstrate how satisfied, loya...

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Product Information : The Value Profit Chain - James L. Heskett

Manufacturer's product description

With the support of case studies and examples of companies who have adopted Value Profit Chain principles, the authors demonstrate how satisfied, loyal and productive employees produce satisfied, loyal and trusting customers who are the primary drivers of growth and profitability.

Product Details

Type: Non-Fiction

Genre: Business & Management

Publisher: Simon & Schuster

Release Date: 19.05.2003

Author: James L. Heskett

Title: The Value Profit Chain

EAN: 9780743225694

ISBN: 0743225694

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Listed on Ciao since: 16/02/2011