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70 Reviews

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I ordered an item on express delivery (next day) and paid extra. I received an email stating that the order was despatched but when I tracked the order almost 24 hours later (halfway through the... more

User Reviews

for Thehut.com

Rating Summary based on 70 reviews

  • 5 Stars
    15
  • 4 Stars
    10
  • 3 Stars
    1
  • 2 Stars
    5
  • 1 Star
    39

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 2.6
  • 1.9
  • 3.2
  • 3.2
  • 3.7
  • 79 of 79 Ciao users found the following review helpful
    Picture of Templar19

    Level 5 Templar19

    Member since 08/03/2009

    Reviews written: 52

    User recommends the product

    Advantages Advantages A neat, functional, efficient and easy-to-use website

    Disadvantages Disadvantages I haven't really encountered any

    I first came across TheHut.com through another website I use, Find-DVD.co.uk, an invaluable site where you can source DVDs and find where they are being offered cheapest. During my searches, two retail websites routinely appear at the top of the list of those offering the cheapest prices for any of the DVDs I'm interested in - Play.com and TheHut.com - and so naturally I use both quite regularly. Play.com is the more familiar of the two, but TheHut.com is a very neat and useful website that, in my experience at least, offers prompt and efficient service. In this review I won't be exploring ... more
  • 20 of 20 Ciao users found the following review helpful
    Picture of swindoniansteve

    Level 5 swindoniansteve

    Member since 06/04/2011

    Reviews written: 76

    User recommends the product

    Advantages Advantages great brands for cheap,

    Disadvantages Disadvantages poor customer service

    I as a man am not a fan off shopping at all and in fact would go as far as to say I hate it. I go and get the bar minimum and get out of the shop as quickly as possible and have been known to buy a lot of random stuff in the past not having a clue what I have bought till I get home. But obviously you need to shop to get by every day whether its for for food clothing essentials etc and for me online shopping is not something that I had really thought off up until about a year or so ago. Yeah I know I had been missing out and a bit behind the times but it certainly is easier that’s for sure! So ... more
  • 42 of 42 Ciao users found the following review helpful
    Picture of missydoc

    missydoc

    User recommends the product

    Advantages Advantages Easy to navigate website, quick delivery

    Disadvantages Disadvantages none

    My husband sent me a link of a game he wanted for his psp and having clicked on the link I was directed to thehut.com. Initially I had thought it had something to do with Pizza Hut hahaha.....honestly, I had never heard of the site before and was nervous about ordering from them as in the past I have used play.com and never had any problems. I tried to find any reviews about the site and all I got was mixed views good and bad so I decided to take the risk and place my order with them. Firstly, I did some research into the game my husband wanted and realized it was cheapest at thehut.com and it ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of idontbelieveitsheesh

    idontbelieveitsheesh

    User doesn't recommend the product

    Advantages Advantages cheap, free delivery, website easy to view/browse

    Disadvantages Disadvantages multiple orders never arrived, lengthy resolution process, my situation should never happen!

    thought id share my experiences with you so you can make the best informed decisions about this operation--brace yourself. i ordered 2 DVD boxsets from another company (love Film) for over £50, and they never arrived--disappointed i reordered from another company (the hut) and guess what? they never arrived, in the time between these two orders (all the waiting etc) i had ordered some games from two other sites (zavvi and asda entertainment) and youll never guess what---most of them didn't arrive either (about half actually did). i was seriously worried the royal mail had something against me ... more
  • 16 of 16 Ciao users found the following review helpful
    Picture of temporalbandit

    Level 2 temporalbandit

    Member since 15/08/2004

    Reviews written: 27

    User doesn't recommend the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages Useless

    This isn't a full review; just a documentation of my one and only experience with thehut.com. My experience was such a farce, I feel I must document it here as a warning to others. Whilst the experience I am about to relate is undoubtedly a rare occurrence, it's worth adding it to the reviews if only to let people know that it can, and does, happen. That said, on to the story. Are we sitting comfortably? Then I shall begin... Having seen a date on the recent Queen + Paul Rogers tour, I decided to purchase the subsequently released live recording on CD. I searched around, as is only sensible ... more

Product information

for Thehut.com

Product Details

Type Books, Movies & Music
Domain Extension .com

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