Theperfumeemporium.co.uk

My partner ordered some aftershave at the begining of Feb as a valantines gift. Valantines day came and went and numerous emails to the Perfume Emporium got the same response as others who have left feedback here. Firstly, they have 15 working days before they will acknowledge non reciept of goods despite their advertising stating 3-5 days delivery! They then claim to have up to 30 days when you re-contact them after the initial 15 days. In our case we contacted the credit card cimpany and held up payment. The good eventually arrived at the end of March. Immediately we got threatening emails ... more

I did not recieve my perfume. Its a fraudulent website.I got a reply from Chris with typical and stupid excuses.The first excuse was that perfume emporium had been posted with Royal Mail and I had to wait eight days before I received my delivery. After that I had to wait another fifteen days as they had lost the item. Then I had to wait as a claim was supposed to have been made to Royal Mail for losing the package.Then I had to wait as an investigation was made and so it went on. I was also told eventually that a refund will be made but to this date I have not recieved my money back yet.DO NOT ... more

If you want to waste your money then by all means purchase from this company who'll take your money and then two months down the line you'll be stuck with no product and no refund either! They give some excuse about it taking 30 days to refund money under the distance selling regulations! This was nearly 1 month ago and they havent refunded or provided any status updates as to the progress! Save yourself the hassle and buy from a different vendor at a slightly higher price, this company just isnt worth the time or the hassle as getting any product or refund out of them at present seems like ... more

I have never written a review before, but have had a very disappointing experience with the Perfume Emporium, and feel compelled to share this with others as a warning. Having been unable to buy my mum's favourite perfume, Fendi, for a 65th birthday gift from any of the high street retailers, I turned to the internet in desperation. Imagine my delight when I found it in stock at the Perfume Emporium! However, having ordered it on the 27th May 2009, in plenty of time for my mum's birthday, my delight turned to despair when it did not arrive in time. I contacted 'Chris' who said it had been ... more

I so wish I’d read other reviews before placing an order with this dreadful company!! My story is basically the same as others (with the exception of those giving positive reviews which I would have serious doubt of their authenticity!) I placed an order mid-June which I didn’t receive and was initially responded to by this “Chris” person stating how “upset” he was that I hadn’t received my order. He then said that I would have to wait 15 days until it would be possible to send a replacement. So, me being a trusting sort and having not yet come across the ciao.co.uk reviews, said that was fine ... more