Advantages friendly staff, good offers, good reputation
Disadvantages not the best range of ciggies, poor management
I used to be employed by Thresher's wine shop for almost a year whilst studying. I feel this gives me a fairly knowledgeable angle on the retailer. Maybe not as good as those vinos out there, you know who you are.Firstly, I feel it should be noted that 30 million UK customers are only a 10 minute walk from any one branch of Thresher. Also, Thresher supplies 12% of all the alcohol consumed in the UK, quite a lot considering the competition from the supermarkets now. Thresher group is an umbrella company which includes Wine Rack, Victoria Wine, Bottoms Up, Haddows, Huttons and the Drinks Cabin.
Being female, I was very pleased with security at the shop I worked in. Off Licences generally are a popular target for robberies and even hold-ups. This is due to the fact that there is often a lot of money in the till and some of the drinks themselves can fetch a fair bit of money. My branch had double, electronic security doors. The type you find in a lot of banks now. These are very useful, however, some of our customers used to find them a nightmare. They were sometimes quite confusing, you had to wait for one door to shut, before the other opened. It should be noted that not all Thresher's have the same form of security, in fact I would say some of them aren't very safe for the employee at all.The range on offer at Thresher includes wines (white and red) some of which are reserves, all spirits (more expensive whiskeys are on the top shelf behind the counter), beers, lagers, alcopops, champagne (one of the best ranges around), soft drinks and snacks. All varieties are clearly on display - trust me, we would get a good telling off if we didn't keep our stock up. A bottle missing meant and earful. Everything is clearly priced under the product.
There are monthly offers, which are very decent. For example, you can often get 3 bottles of a decent red or white wine for 10 quid, or two slightly superior for a tenner. There are also offers on the champagne, sometimes up to 20% off certain brands. There is always an offer on beer, such as 6 bottles of Grolsch for a fiver. For any of you who are members of CAMRA (the Campaign for Real Ale), there is a good selection of ales, such as Ale Mary and Ramrod. These sometimes go on offer, 4 for a fiver.I would say as a smoker, their range of cigarettes wasn't the best. I smoke menthol cigs and they only had Superkings. They do however try to keep a high stock of all the brands they do sell. So they never run out of the most popular brands like B&H and Marlboro.
You can buy vouchers from the shop for presents. Also, if you aren't satisfied with your wine, there is a Wine Buyer's Guarantee. This means they will give you another bottle if you bring back the old bottle. Not once did I find this happen, as generally people were very satisfied with the wine.Of course, the staff are extremely helpful and very willing to help you with anything. I remember needing to learn a fair amount about wine. This is because a lot of customers ask advice about what wine we recommend.
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