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Average, but poor past record

Quote-end
24.08.2000

Advantages:
None

Disadvantages:
Awful service

Recommendable No:

Detailed rating:

How well informed were the staff?

How efficient was the service?

How helpful were the staff?Unhelpful

How good is their helpline/technical support?Very bad

Overall, how satisfied were you with the service?Very dissatisfied

3 Ciao members have rated this review on average: helpful See ratings
very helpful by (60%):
  1. chickenbroncitis
  2. BubbleCat
  3. positronic
helpful by (20%):
  1. blurbubble
somewhat helpful by (20%):
  1. sp101

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The PC magazines are filled to the brim with PC manufacturers and distributors these days, but this is one that you should be wary of. You should also check the company address details of any company that you do use, to make sure that is is not Time manifesting itself as another company. A few years ago, I bought my first PC from a firm called Mr PC. The PC itself and the customer service and support I was given were pathetic. The PC eventually managed to stand its ground, after being returned 4 times. And guess what? Mr PC used to trade from the same address as Time. Different company name, same awful service. My PC had it's major components glued in for heavens sake. I had been in posession of the unit for 20 minutes, and the support line were advising me to start taking it apart.


Mr PC were a joke. From what I hear, Time are not much better. Perhaps they should spend some of the cash they paid Mr Spock on revising their business ethics.....
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Comments about this review »

chickenbroncitis 29.05.2002 03:43

And who says we have good customer service here?

BubbleCat 23.10.2001 16:38

Wankers, aren't they? Marty ;)

positronic 14.04.2001 03:45

Well, the dickheads at time computers obviously think it's customers are from another planet and treat them like dirt. I would love to see a certain technology park in burnley blown right off the face of the earth - and take all those illegal immigrants working there with it. Harsh? Yes but after the way they treated me, it is quite mild, really.

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Review Ratings »

This review of Time Computers (Shop) has been rated:

"very helpful" by (60%):

  1. chickenbroncitis
  2. BubbleCat
  3. positronic

"helpful" by (20%):

  1. blurbubble

"somewhat helpful" by (20%):

  1. sp101

The overall rating of a review is different from a simple average of all individual ratings.



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