Average, but poor past record
Advantages None
Disadvantages Awful service
Detailed Rating
| How well informed were the staff? | |
|---|---|
| How helpful were the staff? | |
| How efficient was the service? | |
| How good is their helpline/technical support? | |
| Overall, how satisfied were you with the service? |
The PC magazines are filled to the brim with PC manufacturers and distributors these days, but this is one that you should be wary of. You should also check the company address details of any company that you do use, to make sure that is is not Time manifesting itself as another company. A few years ago, I bought my first PC from a firm called Mr PC. The PC itself and the customer service and support I was given were pathetic. The PC eventually managed to stand its ground, after being returned 4 times. And guess what? Mr PC used to trade from the same address as Time. Different company name, same awful service. My PC had it's major components glued in for heavens sake. I had been in posession of the unit for 20 minutes, and the support line were advising me to start taking it apart.
Attention, this is the first review from this author
Instead of giving a negative rating, consider:

Help this member by giving your advice

Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment
Page 1 of 1
| 1 - 5 out of 5 comments
BubbleCat 23/10/2001 16:38
Wankers, aren't they? Marty ;)
positronic 14/04/2001 03:45
Well, the dickheads at time computers obviously think it's customers are from another planet and treat them like dirt. I would love to see a certain technology park in burnley blown right off the face of the earth - and take all those illegal immigrants working there with it. Harsh? Yes but after the way they treated me, it is quite mild, really.
blurbubble 10/04/2001 02:09
sp101 10/09/2000 06:42
Page 1 of 1
| 1 - 5 out of 5 comments
And who says we have good customer service here?