Disadvantages too numerous to mention
|How well informed were the staff?|
|How helpful were the staff?|
|How efficient was the service?|
|How good is their helpline/technical support?|
|Overall, how satisfied were you with the service?|
I purchased my TINY computer 10 months ago and have had problems ever since!After two weeks it started to crash every time I attempted to use 'windows'. After three weeks it started to crash every time I played a game. After four weeks I sent it back for the technical team to fix.
When my machine returned (complete with it's new cd.rom) the problem was still there and has been ever since.The difficulty here, is the fact that Tiny refuse to accept the return of my computer or to refund my money, all they actually offer to do, is talk me through all of the troubleshooting that i've done before.
I have found both the customer and technical service to be apalling, and rue the day that I ever went into their shop.In 8 weeks time, I will find myself stuck with a computer with no warranty and a host of faults to boot - which I will have to rectify at my own expense no doubt.
I would seriously recommend that anybody considering buying a computer from Tiny, think at least twice before going ahead!
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment