Toshiba

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... My Toshiba laptop was quite new. I bought it just a couple of months before I left my country. It has a 1-year limited worldwide warranty, including the UK, so I thought itís a good choice. The laptop problem One day, I found my laptopís speaker volume decreased and I found out that ... Read review

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Dreadful Warranty Repair Experience

AdvantagesFree service

DisadvantagesEverything else!!

"...friends and family back home. My Toshiba laptop was quite new. I bought it just a couple of months before I left my country. It has a 1-year limited worldwide warranty, including the UK, so I thought itís a good choice. '''The laptop problem''' One day, I found my laptopís speaker volume decreased and I found out that one of the speakers was not working. I tried to find the route cause and the way to fix it. - I tried to restart the computer ..." Read review
04.11.2009

Ciao members have rated this review on average: very helpful

Toshiba UK after sales service - absolutely appalling

AdvantagesThey do reply initially

DisadvantagesThey don't follow thing up, offer no solution to customer's problem

"...Wi-Fi available. Eventually I bought a Toshiba NB250-107 netbook for £249 with some vouchers under the Big Tesco ClubCard voucher exchange scheme to help reducing some of the costs, without checking on the web about Toshiba's after sales reputation. With a bit of a hindsight, this was a mistake. Problems after the purchase: The netbook itself is okay and serves my intended use --> hardware is okay. The problem lies with the software. 1. It comes ..." Read review
28.12.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1Kensington...

Kensingtonian

Toshiba customer support is absolutely excellent

AdvantagesSupport

DisadvantagesBuid quality of machines no better (or worse) than other companies.

"I have had 2 Toshiba laptops. I bought the second one specofically to take advantage of their customer support, which I have now used 4 or 5 times. I also had a Dell, and when I had problems with it I got passed around from person to person with no-one interested in helping me , except for the occasional person who wanted to sell me a new computer. The people Toshiba employ are also excellent. Many customer support organisations employ people who ..." Read review
22.03.2010

Ciao members have rated this review on average: somewhat helpful

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