Toys R Us (Shop)

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You would think that a toy shop would be one of the most parent (and child) friendly shops you could go into, wouldn't you? Sadly, that's not normally the case (although there are exceptions, ELC for example), and one of the worst of the offenders is ToysRUs, a huge, impersonal multi-national ... Read review

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Size isn't everything

AdvantagesLots of different toys/games/electronics/babycare in one shop

Disadvantages Crowded aisles | Boxes left in aisles | Not enough staff

"...difficult to get to the toys I want to buy. I personally find the educational toys the very hardest to get to, which is a shame as they are the best things that they sell. To make things even worse, there are a number of bikes and dolls pushchairs that are left lying around (supposedly so the children can try them out), and added to these obstacles are the boxes that are left blocking the aisles. Let's just say that if you're pushing a wheelchair ..." Read review

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Community Level 5Testarossa


Returning faulty goods "R" not us.

AdvantagesLoads of toys to choose from

DisadvantagesThe returns policy

"...spent over £1000 pounds in Toys R Us. Every Christmas, we trawl for hours around the Leicester or Northampton store, in an attempt to find everything in one go. Birthday party invitations mean yet another trip, and our own children’s birthdays mean that yet more time is spent there. Where to find them. -------------------------- The two stores I use are: Leicester St. Georges Way, City Centre St. Georges Retail Park, St. Georges Way, Leicester. LE3 ..." Read review

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Community Level 7dave27


Zit faces and disappointed kids

AdvantagesNormally an excellent range

DisadvantagesOvercrowded, badly staffed, logistical probs at preston

"...about three hours at the Toys R Us superstore in Preston, 90 minutes of which had us sat helplessly in our car while we waited in the vain hope of ever getting off the bloody car park. For rest assured when it's within eight weeks of Xmas AND Preston North End are playing at home, you'll end up very annoyed and frustrated when you visit the Preston branch of the Toys R Us empire. Now I'll come back to the store itself shortly, but first let's just ..." Read review

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Community Level 7Groovee


A Child's Paradise, Parents Hell

AdvantagesEverything you can imagine under one roof

DisadvantagesHard to get out without a purchase, NO refunds without a receipt

"Toys R Us must be the most well known Toy Shop bar Hamleys in London. It is a child's paradise to enter a shop which is just full of toys! The one in Edinburgh is situated at Fort Kinnaird on the east side of the city. You enter on the right hand side of the building and go through a tiny entrance area, which is full of trolleys, to the customer service area. The customer service area has to be the most uncluttered area of the shop. You then ..." Read review

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PAID OP - All The Toys R MINE

Advantageshuge variety of toys available, good price, all current fads catered for

Disadvantagesextremely slow service

"...make my annual trip to Toys R Us and this year is no exception. With mum-in-law accompanying me and £200 restlessly trying to burst out of my purse, we set off for the whole shopping experience. Toys R Us is usually ideal for us, as the kids are aged 5, 8, 9 and 11, so it is handy to be able to buy everything in one place. I’m not sure how long this will be the place though, as it seemed quite hard to find enough for my 11 and 8 year old ..." Read review

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