For a while now I've been trying to design my new kitchen and have been putting off getting a fridge freezer till I'd decided whether it was going to be built in or free standing.
I went to the usual places (Comet, Curry's etc) and it seemed that built in appliances were over priced and ... Read review
Awful. After I placed my order through the website, they contacted me to tell me that they didn't actually have the items in stock, but they assured me they would have them to me within 4 weeks. They didn't, and every time I called up I was told that they would definitely be in in a week's time. Eventually I ran out of patience and spoke to a manager who admitted that they had over-run their credit lines with their suppliers and so would be unable to get any more stock in for at least 2 weeks. How they can over-run their credit limits when they take the cash from your account as soon as you place the order is beyond me... ...
quantguy 27.03.2008 (24.03.2008)
Ciao members have rated this review on average: helpful Review of Trade Appliances
Quick review of Trade Appliances
Absolute rubbish! Ordered from them over 3 weeks ago... still not heard anything back...
Whenever I ring i'm placed on hold for 30min... and then told someone will call me back (which they never do).
STAY AWAY
Update: They have now informed me that there is a problem with the manufacturer... and that I will have to wait another 2 weeks for delivery! You can find similar priced items at Comet \ Currys \ Dixons... they might be slightly more expensive... but its well worth the extra the money and less pain. ...
dot-Blue 12.11.2007
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Quick review of Trade Appliances
Cheaper but you pay for it with very poor service - had to keep ringing call centre to find out delivery date, and kept in telephone queue every time ...
robatkins 25.09.2008 (08.11.2007)
Ciao members have rated this review on average: somewhat helpful Review of Trade Appliances
Advantages: none Disadvantages: take your money and never deliver
...the level of customer service is appalling
i was shouted at by one lad "well what do you want me to do then??" who had obviously lost his temper
i would honestly say as someone who buys nearly everything online i will not be returning to trade appliances ... ever!!! ...
401moomoo 03.07.2007
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Quick review of Trade Appliances
Excellent.
My wife and I visited show room just of Junction 28 in complete disagreement as to what type of Fridge Freezer we needed to order. Really helpful sales staff guided us through the options and then left us to make our decision without any pressure.
We then ordered product and as promised it arrived within 10 days and the deliver driver even gave me a call to confirm he would be arriving in c.30 minutes time.
Good product range, good price and good service. ...
SteveandMelanie 21.05.2007
Ciao members have rated this review on average: helpful Review of Trade Appliances
