Hotels.com charged for a booking, but did not fullfill it
Advantages: User friendly site
Disadvantages: Awful back-end & operations. No follow through on promises.
...I had booked a 2N hotel stay with hotels.com in Hyderabad, India. The booking assured me that ‘No re-confirmation is necessary’. However, as I was travelling a long way from base, with small children, I called up the hotel on Dec 27 to confirm – 7 days a ...
write2varun 04.01.2012 · Read full review
Review of Hotels.com