UKONLINE

I was a Pipex customer for a couple of years and was very happy with them until I noticed that other ISP's were offering Broadband at much cheaper prices than Pipex. I decided to migrate in October 2005 to UK Online. I was paying £23.44 for 1MB broadband with Pipex which was supposed to be unlimited but Pipex were introducing a fair usage policy so that any customer who was downloading what they thought was too much would be sent an e-mail warning them. I'm not a very heavy downloader and I didn't get an e-mail but I'm concerned with any service that is restricted. With LLU (Local Loop ... more

UK Online is one of the older ISP's around. They used to charge a monthly fee, but are now free with an 0845 dialup. Advantages: unlimited webspace; good online support and an excellent dedicated website which is is ideal for users new to the internet; pop-3 e-mail account which you can also access from the web (this can be surprisingly useful). UKOL also have dedicated servers for a number of online games. Disadvantages: they're a little behind the times; the dialup is occasionally unreliable or slow; telephone support is 50p/min. The news server is also unreliable. Summary: this is a great ... more

Well I had to change ISP due to the fact virgin wanted to cut me off because I was using too much bandwidth. I searched around the internet and came across ukonline and deicided to sign up with their company. I wanted the 2mb package for £19.99, so the signing up was straight forward, and I was immediately on a contract with this company. You have to pay £27 for connections fees as well. Unfortunately to my horror I was told there is a fault in my area on the exchange line, and was told I had to wait 2months to get connected until I can have broadband, the compensation is I get 2 months ... more

Like many others, I want a fast, reliable connection with few engaged instances and don't see why I should pay for it. UKOnline as a child company of Easynet offers this and that's why I'm not moving ISP yet. Choosing an ISP is not easy. I wanted a no charge company (there make enough from the phone calls) but one which would be engaged every time I tried to connect (like Freeserve or AOL). At work I enjoy a leased line for my connection, so speed was important too. Pages are becoming increasingly graphic flooded and I'm a naturally impatient person (roll on ADSL) so download time is key. I've ... more

I joined ukonline back in April 2006 on a 12-month "22Mb" contract for £29.99/month with around £115 router and connection fees. I was only able to get a 15-16Mb connection but this was good enough for me. I received a Netgear wireless router within 3/4 days which I plugged in and awaited the green light to show me my connection was up. After 4 weeks of nothing I contacted ukonline who seemed to think my connection had been ready for over 10 days. They didn't see fit to tell me this though but after a few calls to technical support and some messing about by myself the router got a connection ... more