United Utilities are an appauling company, and I would go as far as to say ringing the Zoo would get a much better response, I have spoken to about 30 people at UU and they are all lacking in manners and intelligence and try to pass the blame to anyone but themselves, my window was cracked by shoddy work directly outside and the guy who checked the work outside my house tried to blame the accident on a pot hole some 15 yards away from the problem, yet UU still recovered the hole outside my house, and the fact that they did this I would class this as a GUILTY act on behalf of UU. I was about to pursue court action against them and asked for a director's name and email address, as I thought it was only fair to let a Director know what was happening before they got a court summons and hey presto they have agreed to pay up in full plus a little compensation..........it just shows when you think you are in the right don't be fobbed off no matter how many times they thinkthey are correct, when you know different. It took another 2 weeks but they eventually paid up in full but asked me not to say anything to my neighbour, I said no way if she asked I would give her Your name and address and let her know what to do, and also added why don't you just pay for the damage you caused it would be much simpler.
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Jun 13th, 2009
(Jul 5th, 2009)
helpful by (85%):
somewhat helpful by (15%):
