VirginCars.com

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This is a follow on from my original review 'still waiting'. when i last wrote our situation was 2 days from our second 'estimated' handover date given by virgin cars and we were very un-optimistic. This proved well founded as the 29th january came and went without any call from virgin to ... Read review

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Community Level 1zero7

zero7

finally got it!!!!!

Advantagesmoney saved

Disadvantageswould rather pay the extra money for better service elsewhere!!!

"This is a follow on from my original review 'still waiting'. when i last wrote our situation was 2 days from our second 'estimated' handover date given by virgin cars and we were very un-optimistic. This proved well founded as the 29th january came and went without any call from virgin to inform us our car was not available. Once again we rang the dreaded 0870 number (around 7p per minute - average call length (including a usual of 15 minutes on ..." Read review
08.02.2005

Ciao members have rated this review on average: very helpful

Community Level 1gandy

gandy

Branson Finally Get's it wrong?

AdvantagesCheap Price

DisadvantagesAttrocius Customer Service and long delays

"After searching the net for a cheap car I was impressed by the range of vehicles offered by Virgin Cars and the prices that they were offering. I decided to place an order and ordered a 53 plate Fiat Stilo 1.2 with air con for about £6000. I called an got an initial quote and details of the finance package available which was very tempting and was told that the car would be mine in seven days. I confirmed the order and was told that the paperwork ..." Read review
15.09.2004

Ciao members have rated this review on average: helpful

Community Level 1JAKE1975

JAKE1975

Virgin cars - dont bother

AdvantagesNone

DisadvantagesPoor service, sneaky clauses in contract.

"I purchased a mondeo in June of this year and part exchanged an Audi A4, Virgin set up finance for me and also agreed to clear my outstanding finance which had negative equity. Took less than a week for all the paperwork to be done and finance in place. The website said up to 3 weeks delivery, 3 weeks passed no communication at all, I phoned Virgin to be told "there was a delay, the car was on order and would be delivered soon". I got the paperwork ..." Read review
06.09.2005

Ciao members have rated this review on average: helpful

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Product details

Type Motoring
Domain Extension .com

Ciao

Listed on Ciao since 15/09/2004

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