Will I die before I get my VW Touran!!!!!
Advantages None
Disadvantages Appalling communication, Diabolical customer service, Very Long Delays!!
Detailed Rating
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The Author
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15/06/2005
Will I die before I get my... |
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I ordered my car on 21 January and paid a £5,500 deposit. Virgin Cars have not sent me a single piece of correspondence since.
The initial delivery date of 3 May was met with a story about a supplier that had failed to communicate - boy, I know how they feel!!The revised delivery date was met with a story that the new supplier unfortunately didn't have a record of my order.
After 144 days and counting, I now do not even have an estimated delivery date but am told it may be another 10-14 weeks as they are having to start the process again, with no alternative solutions and not even a letter of apology.IF YOU WANT MY ADVICE, DO NOT BUY A CAR FROM THIS COMPANY!!!!!
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ricci 16/06/2005 12:31
mazzybaby35 15/06/2005 23:56
sandemp 15/06/2005 22:35
ray52 15/06/2005 21:20
Hi and a warm welcome to ciao. Some good info there in your first, well-written review, although a little short. I hope you enjoy the ciao experience, as I do. Ray
torr 15/06/2005 20:11
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| 1 - 5 out of 17 comments
