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A view from a financial novice

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5 Jun 29th, 2001 

12 Ciao members have rated this review on average: helpful

Advantages:
Understandable literature .   Real people who help .

Disadvantages:
Very few if any .

Recommendable Yes:

Detailed rating:

Efficiency of service

Competitiveness of charges/rates

Online - Content/organization of site

babsbaby

babsbaby

About me:

Hello there! I don't pop in as much as I'd like to, but I read your ops with interest.

Member since:28.06.2001

Reviews:14

Members who trust:2

I originally chose the Virgin Direct PEP a few years ago when I was finally pursuaded to look at other forms of investment than just building societies. I phoned a few companies and investment advisers and received reams of glossy brochures, all of which were impossible to read and understand.

Then the Virgin booklet arrived and it was written in plain English. I opened the PEP account and have continued with the ISA. The account is easy to use and the Tracker fund has performed well overall, albeit that the last year has been disappointing for all investments. Still, I think of it as a time to buy cheap units for the future. The ISA operates to the CAT standard and the charges are reasonable.

Every communication from Virgin is clear and unambiguous, without being patronising. The telephone and internet service is first class and the people on the end of the phone line are real people who treat you like a real person. Everything you send them is freepost.  

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Comments about this review »

jenny029 29.06.2001 00:18

welcome to ciao hope you enjoy being here Jen.



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