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Virgin Media Broadband

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I don't usually review companies or services but as a long term customer of Virgin Media and their internet service I just had to write a review regarding the service I have received from them. I aim to keep the information regarding what you get from virgin Media as factual as possible, however ... Read review

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* Capital Letter Confusion- Virgin Are Pants *

AdvantagesRelatively fast broadband- works 80% of the time.

DisadvantagesWorst customer service team going.

"...a long term customer of Virgin Media and their internet service I just had to write a review regarding the service I have received from them. I aim to keep the information regarding what you get from virgin Media as factual as possible, however I will warn you from now, I have an extremely strong personal opinion of them and when it comes to the service I have personally received this will be my honest personal experience without being sarcastic and ..." Read review
06.10.2009

Ciao members have rated this review on average: exceptional

Community Level 7costas1234

costas1234

Virgin Media Broadband, a review suitable for all readers

AdvantagesVery fast and reliable internet service

DisadvantagesSometimes the occasional service stops and the customer service could be improved

"...to write a review of Virgin Media broadband more as a bad effort to detail what this broadband service is all about. Firstly to test your own Internet speed people can visit http://www.speedtest.net/. Mine came in at 16.90 Mega bytes per second. This means that for every second I spend downloading I can achieve a high download speed. Of course it will not reach 16.90 mega bytes per second, when I download a movie or a few songs, though it can reach ..." Read review
19.02.2010

Ciao members have rated this review on average: very helpful

Im a Virgin and proud of it!!

AdvantagesBetter than BT

DisadvantagesCable exposed in the strreet.

"...and decided to switch to Virgin broadband & phone, going cable mainly because they had just dropped in that fibre optic super fast service in our street and any non cable service is on BT's useless infrastructure and so the same issues. We have known for along time those old BT copper cables were unable to handle the broadband of today and we were lucky to get over 2 MB's speed with BT on our broadband history. Most of the time it was less than 500kbs ..." Read review
26.06.2010

Ciao members have rated this review on average: very helpful

Community Level 1silveuk

silveuk

10mb unlimited broadband from virgin media

Advantagesgood for browsing

Disadvantageslazy customer support, usless internet at peak times

"...of ISP's So overall been with virgin media for 3 years, the first 2 years i feel everything was running smoothly, i mostly play online games, on occasion id lose a days internet, but id wait it out for a day and it would come back. Couple of months back all that changed when i had to speak to virgin media support / sales team. In the game i found i couldn't move, and i would teleport around, then it would act normal for 3 seconds then i would teleport ..." Read review
30.10.2011

Ciao members have rated this review on average: helpful

Community Level 1DannyDinos...

DannyDinosaur

Traffic Management Is Rubbish

AdvantagesSuprisingly Good Customer Service, Good Speeds between 11PM and 5PM

DisadvantagesSlow during peak times, Traffic Management limits of 1.5GB are too low for this day and age

"OK, i love Virgin i really do. The service is great, the speeds are great so im guessing your wondering "Why only three stars?" The reason for the three stars is there traffic management and the speed of the internet during peak times. After 5PM the internet goes to about 1.6Mb that isnt even 20% of what you should be getting. The latency goes to about 62Ms and Xbox Live becomes impossible to play as you keep lagging out of games. Once you go over ..." Read review
30.08.2010

Ciao members have rated this review on average: helpful

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Product Information for "Virgin Media Broadband" »

Product details

Type Internet Service Providers

Ciao

Listed on Ciao since 02/10/2009

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