Rating Summary based on 152 reviews
Disadvantages Far to many to mention, slow broadband, crashing V+ and many more
Advantages Basic sky channels are back!, Some good VOD content, good unlimited internet packages
Disadvantages VOD reliability not 100%, webmail reliability & mailbox size, customer service rather 'hit or miss'
Advantages Easy to use, cheaper than Sky in some ways, good Customer Service! On Demand service is excellent.
Disadvantages Tied into a contract, not available everywhere yet, cannot buy individual channels like with Sky.
why do they have helpline people and when they understand you?
speaking to the helpline people made me rather frustrated as none of them understood what i was saying at all ! i kept going and round in circles, trying to explain that problem i am having is not with my computer but with my internet connection, i have come to this solution because if i connect to another wireless internet on my aunts laptop she can download fine, same with my wii last night, i tried to do a system update and it didn't work.