Virgin Media

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Virgin Media

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52% positive

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Review of "Virgin Media"

published 02/02/2008 | punkessy
Member since : 07/08/2006
Reviews : 16
Members who trust : 0
About me :
My names Sarah
Not for me
Pro small modem!!! ??? what else is there
Cons SLOW SLOW SLOW or doesnt work at all, terrible customer service
helpful
Quality of service
Range of packages
Range of channels

"No to space shuttles & yes to faster internet"

As with most Virgin Media customers its the same complaints from everyone. The service is extremely slow. I purchased the 'EXTRA LARGE' Internet and phone package which costs £23.50 a month. This is supposed to be up to 20 MB !!! HA i must say yes right at times i can be waiting up to 5 minutes for a page to load and other times the Internet just wont work at all. If you try to call them you are put through to £1 a minute (ON HOLD) somehow i don't think so. I am still using this package because of the contract can't cancel it or something like that or so they told me. I just really need help thats not going to cost me an absolute fortune???
I DO NOT RECOMMEND ANYONE JOIN VIRGIN MEDIA!!!
RICHARD STOP WORRYING ABOUT YOUR SPACE SHUTTLES AND SORT OUT LIFE ON PLANET EARTH PLEASE
And another thing when they came to install it all because i wanted the internet obviously in my office!!! where else lol... I have ended up with a horrible black thick wire all through my apartment which looks vulgar because he said he didnt have enough white!!!! The worst part is that we were told he would come back to change it.. Its only been 5 months now ! i will have to start redecorating to match the wire what a mess

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Product Information : Virgin Media

Manufacturer's product description

Ciao

Listed on Ciao since: 21/02/2007