Last year i decided i was sick of pay as you go mobile's partly because i was spending a small fortune and partly because i found once my credit ran out along with my battery my phone would gather dust untill i topped up again.
So i decided to go on contract, small problem there as i have ... Read review
3 brings together video calling, video clips, location based services and amazing content to browse and download. 3 has great offers and a huge range of the 3G handsets. Visit the 3 Shop to find more info. on offers
Advantages: cheap if all your mates on VM Disadvantages: expensive data, expensive x-network, boring phones
I was a happy customer with VM in the UK for many years, and their service remained fair (free voicemail, fair text) and costs remained static. VM use T-Mobile's network, and I guess their original contract only included voice and text, not data. Whilst calls to other VM users were cheap, the 40p/min cross-network tariff has become pretty expensive in comparison to other offerings, and their "unlimited" internet for a day tariff is a sick joke (someone ... ...are outrageous! Meanwhile competitors came along who offered much better deals on PAYG, and special rates for casual internet use. Three for example have a flat rate for all networks, free voicemail, and a reasonable charge for data. To get a PAC code out of VM you can use their web message form, and you need to write the magic words thus: "I am leaving virginmobile, I do not wish to discuss it with customer retention team. Please supply the PAC ...
speculatrix 27.06.2009
· Read full review
Ciao members have rated this review on average: helpful Review of Virgin Mobile
Prices
Quick review of Virgin Mobile
been a customer since day 1. recently had cause to call customer service, more this year than ever before, obviously something is wrong. The service is bad, the advisors rude, they lie to you to fob you off and get you off the phone, they do no know their product or care whether you have a problem or not and they speak very poor English, which when being technical can be abit of a problem. If you question them at all they disconnect your call. And try getting through to make a complaint, It can't be done! ...
Ikati5 13.11.2008
Ciao members have rated this review on average: helpful Review of Virgin Mobile
Advantages: No problems with service Disadvantages: Costs alot compared with other providers
...not because I particularly liked Virgin Mobile Pay as you go, its just that I didnt really use it until recently.
Purchasing the phone was rediculously easy, so much so I cannot remember getting it, so it was clearly no problem at all (I hold grudges). Also I know that at the time I paid a measly £5 and it was a pretty good phone back then.
However in the last few months my Pay as you go tarriff has turned into a money drain for me and i've had ... ...bundle because we already get Virgin media with TV, Broadband and Home Phone but the website is so complicated we cant work out if they have one or not. But we are presuming not for now.
I can now tell you that I am looking at an Orange Dolphin Pay as you go that gives 300 free texts when you top up £10 a month, that is considerably better than Virgin's Pay as you go tariffs. They also conveniantly sent 2 sim cards to my house free because everyone ...
NeoNMD 22.10.2008
· Read full review
Ciao members have rated this review on average: helpful Review of Virgin Mobile
Advantages: Customer Service, Price, coverage Disadvantages: Limitation on range of Phones
I have been with Virgin Mobile for several years now and have been somewhat happy with them; they have recently put their prices up making them not much different to some other networks.
Their coverage is massive, I get signal in some of the most random places where other networks can't. Virgin don't appear to have much of a WAP network for PAYG customers or people who have phones not originally from Virgin, I have the P1I which is an O2 unlocked ... ...Virgin not having settings for it.
I recently requested my PAC code as I am thinking of leaving, there was no easy way to request my PAC code online and had to contact their support but it came through rather quickly after that.
All in all good customer service, prices were good but support for phones is limited. ...
Freebo_uk 25.06.2008
· Read full review
Ciao members have rated this review on average: helpful Review of Virgin Mobile
Advantages: internet access, can view account online or on paper. Disadvantages: can never trust what information you are being given.
My previous experience of virgin mobile is that they are no the most helpful of companies, not only did they make a lot of simple mistakes but they tried to charge me my 18 month contract all in one go because i was one month late with the payment, after i had contacted them and told them i was going to be late on the payment due. They do not have a very helpful customer service and don't seem to want whats best for the customer. A very much overpriced, ...
terrygilham 28.04.2008
· Read full review
Ciao members have rated this review on average: helpful Review of Virgin Mobile
