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Voted one of the best around

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5 Mar 18th, 2001 

15 Ciao members have rated this review on average: very helpful

Advantages:
Everything

Disadvantages:
none

Recommendable Yes:

Detailed rating:

Customer service quality

Tariffs & Charges

Range of services (e.g. voicemail, messaging)

Value for money

graham.m.carr

graham.m.carr

About me:

I'm Graham and I'm nearly 12. My sister (jenny_carr) introduced me into Ciao and I thought it was go...

Member since:09.02.2001

Reviews:37

Members who trust:3

Virgin Mobile is quite a new network and recently it has been voted one of the best networks around...I can see why!

I have a Nokia 3210 which orginally cost me £89.99 but I had to buy a Service Pack on top of that for £10 to get the phone started. The SIM card was part of the service pack which include Virgin Mobile Guide, registration card,v.personal cards which allow you to hand out your number by a card and £5 free calls so really it's only £5. Around Christmas time there was an offer of £10 off the phone but if you think about it you are getting the Service Pack free. I bought the phone earlier and missed the offer unfortunally.

Virgin Mobile offers a great tarrif for the phones. Here is the tarrif:

Text messages - 10p
5 First minutes talktime of the day - 15p per minute (to landlines)
Each minute after that - 5p per minute (to landlines)
Voicemail - FREE
Pre-recorded info - FREE
Virgin Mobile team - 10p per call
Directory Enquiries - 40p first minute
Each following minute - 20p
Mobiles From other networks - 35p per minute
0845 and 0345 numbers - 10p per minute
Premium Rate Calls e.g chat lines - these range from 80p to £2.25.
USA & Canada, Australia & New Zealand - 20p per minute
Europe - 40p per minute
Rest of the world - 80p per minute.

Virgin Mobile has something else for costomers: Virgin Extra's. These are lines that you can call for information for 10p per minute except traffic which is 35 per minute. Virgin Extra's include:

Staying In/Going out
Traffic
Music
Travel
Shop at Virgin Mobile
Music, videos, games
Virgin Wines

Virgin Mobile has excellent Signal so you hardly have none which is very good. They have both pay and go and contract phones. There are a wide range of phones and really up to date ones eg. 3310. You can buy vouchers from almost anywhere now.

VIRGIN MOBILE IS GREAT!  

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Comments about this review »

pauljm 05.04.2001 14:38

Virgin use One2One's radio network to carry their traffic, so the coverage for Virgin is the same as One2One. Paul.

opinion-maker 18.03.2001 20:06

Virgin are the only network who will unlock your phone for free so if you were so inclined, you can use your handset with other SIMS and also take advantage of local SIM cards when you go abroad to avoid heavy call charges. Only takes a couple of days, just punch in a special number combination. Other networks charge about £35 for performing the service, this explains Virgin's slightly higher handset price.

jefferson 18.03.2001 19:25

Very informative, thanks!



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