Quote-start

Don't buy a battery, a new phone is cheaper

Quote-end

2 Jul 7th, 2003 

17 Ciao members have rated this review on average: helpful

Advantages:
Plenty of shops

Disadvantages:
Not exactly helpful

Recommendable No:

Detailed rating:

After-sales service

dalg

dalg

About me:

Scuba diving Sci-Fi fan, born-again video games addict (I basically gave up gaming years ago, but mo...

Member since:26.07.2000

Reviews:30

Members who trust:2

I've had my mobile for a couple of years now, it s a Sagem MC920. Now I know it's not cutting edge. In fact it's not even a bit blunt now, it's out of date and that's a fact. But, I didn't expect the lack of help I got from the girl who (barely) served me in the Vodaphone shop in Buchannan St in Glasgow.

When I went in, I asked if they could get me a new battery, as mine wasn't holding a charge for any length of time anymore. I hadn't even got the phone out of it's case, when she finished typing on her computer and asked me how old the phone was. When I said a couple of years, I was informed, that their supplier didn't keep these batteries any more, and that if I wanted them to order me one, it would be at least £30. She then started down the "why don't you just get a new handset" route. Apparently it's just not worth buying a battery on it's own. Get a whole phone and you'll actually save money !!!

Now like I said earlier, my little phone isn't cutting edge, but I don't care, it's small, it's got all my numbers in it, and it works (bar the battery problem). I don't feel the need for a colour screen, or photo messaging , or video messaging. I want to be able to call someone and ask them to go for a drink, I want to be able to call someone and tell them if I'm going to be late meeting them. That's all. Nothing fancy, no photos, no orchestral polyphonic ringtones, I've got a tinny version of La Cuceracha, and damn it' I like it that way.

Anyway, I declined the offer to spend £100 on a new phone and thought I'd try somewhere else.

When I asked in the Carephone Warehouse, they told me that they didn't stock batteries, but pointed me in the direction of the Savoy Centre, where there is a wee woman with a unit upstairs, who sells mobile accesories, so that's where I went. £10 later and my phone is as good as new, and it's a Sagem battery.

Thank you Carphone Warehouse for being honest and not trying to sell me something I didn't want. Thank you for pointing me in the direction of the unit in the Savoy Centre.

Thank you to the woman in the Savoy Centre for selling what I wanted at a realistic price.

Vodaphone......thanks but no thanks. 

How helpful would this review be to a person making a buying decision? Rating guidelines

exceptional

very helpful

helpful

somewhat helpful

not helpful

off topic

Comments about this review »

leadboiler 23.04.2004 10:37

I agree with you there... Carphone Warehouse are miles better, that's where I got my phone. Vodafone is where I got my sim from though and they had me filling in forms the minute I walked in the door! Good op!

Cici_Ying 09.07.2003 17:01

good op but maybe a little more on the actual shop itself would be nice, great personal experience though! i know carphone is the best around coz i used to work for them, read my op if you like and see what brilliant service we have!

rustifer 08.07.2003 10:31

Excellent opinion. These mobile 'phone companies are just robbers!



More reviews »

Vodafone Shop - review by sfoulkes

Advantages: Nice phone coverage in Brixton, Plymouth
Disadvantages: Absolutley distgusting service

Vodafone Shop - review by sfoulkes sfoulkes 03.08.2000 · Read review
Ciao members have rated this review on average: helpful
Review of Vodafone Shop

Vodafone Shop - review by begum

Advantages: -
Disadvantages: -

Vodafone Shop - review by begum begum 06.03.2001 · Read review
Ciao members have rated this review on average: helpful
Review of Vodafone Shop

Vodafone Shop - review by butler_sophie

Advantages: Direct with voda if you want voda dont get everything else shoved in your vision when you just want voda
Disadvantages: Limited, stuck too rigid profit margins, not all 4 networks

Vodafone Shop - review by butler_sophie butler_sophie 14.12.2000 · Read review
Ciao members have rated this review on average: helpful
Review of Vodafone Shop

Vodafone Shop - review by markcollins

Advantages: The Vizzavi site is utter brilliance in its own way!
Disadvantages: It takes a long time to down load.

Vodafone Shop - review by markcollins markcollins 21.06.2001 · Read review
Ciao members have rated this review on average: helpful
Review of Vodafone Shop

Vodafone Shop - review by willsmj

Advantages: good coverage
Disadvantages: exp

Vodafone Shop - review by willsmj willsmj 25.03.2001 · Read review
Ciao members have rated this review on average: somewhat helpful
Review of Vodafone Shop



Are you the manufacturer / provider of Vodafone Shop? Click here