Quote-start

Worth considering

Quote-end

4 Aug 9th, 2001 

23 Ciao members have rated this review on average: very helpful

Advantages:
Free info service, good coverage

Disadvantages:
Slightly expensive calls

Recommendable Yes:

Detailed rating:

Customer service quality

Tariffs & Charges

Range of services (e.g. voicemail, messaging)

Value for money

jamaggs

jamaggs

About me:

Hi! I'm a student. Musically, I mostly like Hard House, Drum 'n Bass and Trance, but a bit of everyt...

Member since:31.07.2001

Reviews:15

Vodafone Pay as You Go was the first mobile service I ever used. I now use several networks, since my phone is not locked.

Vodafone Pay as You Go has two tariffs: Smartstep and Allcalls. If you're on one, it costs £5 to change to the other. However, you can change free of charge within 7 days of purchasing your phone, so it doesn't matter what your phone is initially set to.

THE TARIFFS

Standard calls are calls to land lines or Vodafone mobiles, or calls to the voicemail service.

SMARTSTEP

Standard calls
First 3 minutes each day 25p/min
Additional calls 5p/min

Calls to other networks 40p/min all times

SMS messages 12p all times


ALLCALLS

Peak time is 7:30am to 7:30pm

Weekdays

Standard calls 35p/min peak
10p/min off peak

Weekends

Standard calls 10p/min peak
5p/min off peak

Calls to other networks 50p/min weekdays on peak
30p/min all other times

WAP calls 10p/min all times

SMS messages 12p all times

As you can probably see, the tariffs aren't as cheap as other networks. Virgin beats the Smartstep tariff, whilst also offering free voicemail retrieval, and BT Cellnet is, in my opinion, cheaper than Allcalls. So it may seem like Vodafone is a bad choice on price alone. However, the Vodafone network does has its redeeming features.

The best thing about Vodafone is its free information service 'Scoot'. By calling 333 you get through to someone to whom you can ask cinema times, taxi booking numbers, and many other things its useful to know when you're out and about. These calls are totally free. I find this service very useful, since other networks often charge for a similar service. You can check out Scoot's website at www.scoot.co.uk.

Vodafone also has great network coverage - in fact, I can't remember when I've not been able to get reception, even on train journeys. One 2 One has often left me without a signal, even in city areas. So Vodafone is good if you need reliability.

Topping up is easy - just buy a TopUp card from a shop, phone the creditline and enter the code on the card. Or you can set up an electronic TopUp card. This is a card which contains your phone details. You take it into a shop and pay them, they swipe your card and the amount you payed is added to your calling credit. You can also pay by credit or debit card, but you first need to register your card.

With mobile phones I feel that its not a case of which network is best, but rather which one suits you the best. For reliability Vodafone is great, and Scoot is a massive bonus as far as I'm concerned. If, like me, you don't make many calls, it might just be that Vodafone is the best network for you. 

How helpful would this review be to a person making a buying decision? Rating guidelines

exceptional

very helpful

helpful

somewhat helpful

not helpful

off topic

Comments about this review »

angelwds 09.08.2001 15:04

My first mobile was a vodaphone pay-as-you-talk. I have tried others since - BT Cellnet (got stolen) and One 2 One (still have but use mainly to receive calls) - but I am now back with Vodaphone on Smartstep. This too has WAP at 10p/min but I never use it. I also recommend Vodaphone, as you say reception is pretty much universal, I think there is only one place I have been unable to get reception and that is at one end of Morrison's in Beverley so I think I can forgive them for that! Great op!

TallTone 09.08.2001 14:25

Good op. Text messages are 12p each (not per min) which is standard although some networks are cheaper (1-2-1 and Fresh I think). Also on Cellnet there is the 888 talking pages service which is free. TT.

adsalamon 09.08.2001 14:13

good op. but u did miss out the orignal tarif which has cheaper calls but you have to pay for service time .Also did u know scoot may go out of buiseness next month as well!!



More reviews »

Vodafone - review by RyanC92

Advantages: great UK customer service, great coverage
Disadvantages: NA

Vodafone - review by RyanC92 RyanC92 07.06.2008 (07.06.2008) · Read review
Ciao members have rated this review on average: very helpful
Review of Vodafone

Vodafone - review by blondgem

Advantages: good customer service
Disadvantages: few hiccups but resolved quickly

Vodafone - review by blondgem blondgem 13.01.2008 (13.01.2008) · Read review
Ciao members have rated this review on average: very helpful
Review of Vodafone

Vodafone - review by Phil0205

Advantages: Lot's of reductions
Disadvantages: Falling a little behind their competitors at the moment

Vodafone - review by Phil0205 Phil0205 20.11.2002 · Read review
Ciao members have rated this review on average: very helpful
Review of Vodafone

Vodafone - review by WAD1-2-3

Advantages: -
Disadvantages: -

Vodafone - review by WAD1-2-3 WAD1-2-3 15.07.2001 · Read review
Ciao members have rated this review on average: very helpful
Review of Vodafone

Vodafone - review by Sonic4290

Advantages: Good signal; good range of phones; reasonably priced plans
Disadvantages: Poor customer services; long customer service waiting times; incorrect bills

Vodafone - review by Sonic4290 Sonic4290 20.08.2009 · Read review
Ciao members have rated this review on average: very helpful
Review of Vodafone



Are you the manufacturer / provider of Vodafone? Click here