Service abysmal from Call Centre to Directors Office
Advantages Cant think of anything to put after only dealing for a month
Disadvantages Thieves looking for every excuse
Detailed Rating
| Coverage & reception | |
|---|---|
| Customer service quality | |
| Customer service waiting times | |
| Tariffs & Charges | |
| Accuracy of charges | |
| Range of different billing plans | |
| Range of services (e.g. voicemail, messaging) |
more
The Author
Author's newest reviews
|
06/08/2011
Service abysmal from Call... |
|---|
Be warned about paying Vodafone by debit card on the net. They took my monthly payments three time for which it took over a week to get my money back, the bank state it was not there fault which I believe as they can only pay what requested. They will come up with every excuse to avoid a response. But if they try it on with you, dont let them go and push for compensation for all the inconvenience that you have been through. Banks can only make payments to what they are requested,
Just think of all the funds they must be making if they take each payment three times, and still take nearly a month to give a reason, but still delay for more time.But if you have problems dont waste your time on the phone to incompetent staff, go to:
Andrew WoodvineAnd dont let go until you are satisfied
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment
Page 1 of 1
| 1 - 4 out of 4 comments
TheHairyGodmother 08/08/2011 13:26
angelboouk123 06/08/2011 23:33
Riley- 06/08/2011 20:28
Page 1 of 1
| 1 - 4 out of 4 comments
Did this actually work? I am having a nightmare i have waited four weeks for a refund! thanks for the help though much appreciated. I f you want take a look at my review on them and you will see what i mean! thanks again