We recently bought a car from Lookers in Burnley for my girlfriend. Doing the deal with them was great but as soon as we had signed on the dotted service went downhill from there - this company NEVER call you back and I have complained about poor service to several different managers who seem not to care. There were several easily fixable things wrong with the car on collection, no tax as promised, no service log, and the company applied for finance in my name instead of my girlfriend's without even telling us because it was more straightforward! They are still denying this. Despite many niggles we have bought a great car from them (incidentally it's a Mazda) but this dealership have made my life a misery for the last 3 weeks. They DO NOT CARE!!
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Jun 19th, 2009
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