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As a previous customer to Wandoo offers a quick internet connection, at a very competitive rate. If that is all you are looking in an broadband connection this ISP is excellent for you. However, id... more

User Reviews

for Wanadoo ISP (Freeserve)

Rating Summary based on 20 reviews

  • 5 Stars
    6
  • 4 Stars
    3
  • 3 Stars
    3
  • 2 Stars
    5
  • 1 Star
    3
  • 112 of 113 Ciao users found the following review helpful
    Picture of Muddy250

    Muddy250

    User recommends the product

    Advantages Advantages Fast, fast, fast, fast, cheap, fast, did I mention the speed yet?

    Disadvantages Disadvantages 12 month contract, 2 GB bandwidth cap

    Are you…? Tired of dropped connections? Sick of waiting ‘months’ for web pages to load? Had enough of the ‘will it, won’t it connect’ while dialling up? Like to use the phone and surf at the same time? You know what I’m talking about. Tight Git… I’ve been on the verge of ordering some form of broadband connection for what seems like forever BUT being a canny Yorkshireman (def. A Scotsman with every ounce of generosity squeezed out of him…), I could never quite bring myself to spend the extra cash each month. It was always just above the threshold of what I was willing to pay for the service ... more
  • 103 of 103 Ciao users found the following review helpful
    Picture of emilyo

    emilyo

    User doesn't recommend the product

    Advantages Advantages Fast - when it is working

    Disadvantages Disadvantages 12 month contract, broken promises, no service

    We chose Wanadoo Broadband (previously Freeserve) as when we connected in October ’03, the price of £27.99 was one of the cheapest around and we were already using Freeserve’s Dial-Up service. We were connected within a couple of weeks and had no problems with the service until we moved home and tried to move our Broadband connection with us. Having Broadband was like a breath of fresh air - no waiting for dial up to connect us, you can use your phone at the same time, high speed internet access and it is easy to install the modem yourself. To connect to Wanadoo you have to ensure that you ... more
  • 32 of 32 Ciao users found the following review helpful
    Picture of daks

    daks

    User recommends the product

    Advantages Advantages Easy to set up, cheap, works great

    Disadvantages Disadvantages 2 GB download limit, Filters may pose you a problem if you use an extension.

    About two weeks ago, I finally decided that it was time to move on to broadband putting an end to my existing dial-up contract with BT and enagaging the services of Wanadoo (formerly Freeserve). A change for the better? Without doubt. I came across Wanadoo having picked up a free CD at my local Dixons (these CD's are available at almost any electrical store curry's, dixon's etc.) and after doing research on other ISP's, decided this was the one for me. Why? Well it's the cheapest one around for a start (£17.99 a month with free modem and self-installation) and despite the 2GB a month cap on ... more
  • 23 of 23 Ciao users found the following review helpful
    Picture of eastanglian

    eastanglian

    4 Stars Do what you Wanadoo Review with images 29/06/2004
    User recommends the product

    Advantages Advantages Free modem, Value for money, Competitive package

    Disadvantages Disadvantages Bandwidth capping, Punitive charges

    EDIT (03 September 2005): Despite being happy with the service, I have now left Wanadoo for another provider. This was exclusively due to (and with some regret) cost considerations. ----- Writing this is one of my first acts on my brand spanking new Wanadoo 512Kbps ADSL broadband connection, naturally following the checking of e-mail and a quick whiz around the web; consisting of a visit to BBC News and a music video service, just to test out the capabilities of this new found freedom. In general I am impressed; no more will I have to wait in anticipation for a story to load as I sip my ... more
  • 34 of 34 Ciao users found the following review helpful
    Picture of ickkate

    ickkate

    2 Stars Doo Not 15/09/2004
    User doesn't recommend the product

    Advantages Advantages There seems to be a temporary improvement at the moment - but its a case of too little too late

    Disadvantages Disadvantages I don't think they understand the concept of "Service"

    Once upon a time there was a woman who had a good quality internet connection. She then moved and opted for Freeserve "Anytime" package. After a few months of difficulties and then an even shorter amount of time with a good quality service it all went downhill. Not even its new incarnation as Wanadoo could give this story a happy ending. When Freeserve first came on the market they were an absolute godsend. As one of the first Internet Service Providers to charge its users at local rates they helped to bring down the cost of the internet for the average man on the street. As my parent's still ... more

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