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87% positive

13 reviews from the community

Review of "Web-blinds.com"

published 14/07/2006 | mrshoneyman
Member since : 14/07/2006
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro Quick service
Cons Wood samples bear no relation to what you get

"Poor customer service, samples not worthwhile"

I ordered several samples of wooden slats for venetian blind. Carefully chose the shade I wanted. So far so good.

The blind turned up when they said it would a week later. This is where problems started. The blind had been made in a shade that wasn't the one i ordered. 1st customer 'service' person told me that perhaps the wrong label had been put on the sample. Said he'd send more samples. They arrived. But I've still not got the blind I want. Phoned again - don't bother with emails, they read them but don't reply. Was told the samples cou;dn't really be relied on for any
accuracy, 'as the wood doesn't grow in those colours! What's the point of samples then??

Was asked to send a piece of the original sample - I did this. Still no blind, nor a refund. Am still chasing the up and will be reporting them to Trading Standards very soon.

Wouldn't recommend them to anybody. I'm sure they're good if you get what you want but haven't a clue about customer service.

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This review was read 3054 times and was rated at
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Comments on this review

  • 1954Sagalout published 16/10/2012
    You had a lucky escape, hope you got your money back. My venetian blinds from this company have cords SO LONG that they risk hanging a child or pet!
  • lindsayjayne published 15/07/2006
    Welcome to Ciao. x
  • Shoka published 14/07/2006
    Hiya Mrshoneyman, a good start on ciao but to get higher marks have a look at some of the other reviews and see how people include more information and how they lay out their reviews. The higher the ratings you get the more money you earn so it is worth while doing this. Let me know if you update your review, and I'll come back and re-rate. Thanks Shoka
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Product Information : Web-blinds.com

Manufacturer's product description

Home & Garden

Product Details

Type: Home & Garden

Domain Extension: .com


Listed on Ciao since: 13/07/2000