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Home > Shopping > Shopping by City > Shopping in the UK & Ireland > Shopping in Southhampton > Shopping Centres > West Quay - Southampton
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8 Reviews

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When I lived just outside Havant, I visited WestQuay shopping centre several times as it wasn’t much further than the shopping centres in Portsmouth. Since moving back to Southsea in 2007, however... more

User Reviews

for West Quay - Southampton

Rating Summary based on 8 reviews

  • 5 Stars
    		1
  • 4 Stars
    		6
  • 3 Stars
    		1
  • 2 Stars
    		0
  • 1 Star
    		0

Detailed rating

  • After-sales service
  • Availability
  • Frequency of visit
  • In store customer service
  • Layout & presentation
  		• 3.6
  		• 4.0
  		• 2.6
  		• 3.9
  		• 4.0
  • 73 of 73 Ciao users found the following review helpful
    Picture of denella

    Level 8 denella

    Member since 28/08/2006

    Reviews written: 359

    4 Stars Everything under one roof Review with images 09/02/2013
    User recommends the product

    Advantages Advantages Almost everything under one roof

    Disadvantages Disadvantages The inevitable crowds

    When I lived just outside Havant, I visited WestQuay shopping centre several times as it wasn’t much further than the shopping centres in Portsmouth. Since moving back to Southsea in 2007, however, I hadn’t been to WestQuay at all. One Saturday in January I was obliged to go there as I was having problems with my Macbook and had to make an appointment at the Genius Bar in the Apple Store at WestQuay. We arrived at about 11am on the Saturday morning, and it was already quite hard to find a parking space, even on the upper level, but we did spot a few eventually. I don’t know if it’s always that ... more
  • 45 of 45 Ciao users found the following review helpful
    Picture of Jo586

    Level 4 Jo586

    Member since 16/08/2006

    Reviews written: 40

    4 Stars West Quay.. A great shopping experience Review with images 15/12/2012

    Advantages Advantages Lots and lots of shops, Food Terrace, Cleanliness

    Disadvantages Disadvantages Can get really busy

    History The West Quay shopping centre is situated in the centre of the city, close to Southampton Docks. Building work began in 1997 and the shopping centre opened on 28 September 2000. It has won numerous awards for having a safe car park to customer excellence. If you read my previous review on the Marlands shopping centre you will be aware that this shopping centre took over Marlands as the largest shopping centre in Southampton. Layout There are four entrances to West Quay with the main entrance being on the main High Street (Above Bar Street); this will take you to the centre of the ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of LittleHB

    LittleHB

    4 Stars Shopping heaven! 25/08/2006
    User recommends the product

    Advantages Advantages Everything you need under 1 roof

    Disadvantages Disadvantages The inconvenient escalator layout!!

    West Quay shopping Centre opened about 10 years ago right in the centre of Southampton. "The outside" From the outside building is impressive to look at, very modern and expansive (although there's been some mixed opinions about it ruining Southampton's historic appearance). The main entrance is conveniently off the precinct and is covered by a large awning. There are various other entrances, round the back and through individual shops, such as Waterstones and John Lewis. "The inside" The inside is white and gleaming and very clean - there's always a number of people walking round picking up ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of jamiebecks

    jamiebecks

    5 Stars The 'Quay' place to shop! 16/06/2009
    User recommends the product

    Advantages Advantages great variety of shops and eateries

    Disadvantages Disadvantages sports direct staff were very rude and unhelpful

    My girlfriend and I went to West Quay on the Saturday just gone and we had a great time. We went in search of a present for her mum and for some work trousers and shirts for me for work. There so are many shops at West Quay I won't bother listing all of them, i don't want to be accused of filling out my review nor do I want to bore you! I will mention the ones I personally experienced however. -------- Parking Firstly arriving at West Quay from the West was a little confusing and frustrating; at first the signs point to a car park by TGI Fridays but if you keep going you'll soon see a sign for ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of HannahBoo

    Level 5 HannahBoo

    Member since 29/05/2005

    Reviews written: 84

    4 Stars The Best Place to Shop on the South Coast? 21/02/2006
    User recommends the product

    Advantages Advantages Undercover shopping, Modern, Mix of Designer Shops and High-Street Fashion.

    Disadvantages Disadvantages Can Get Very Crowded on Weekends, You Have to Walk a Long Way Round to Go Up or Down to Next Level, Can get Quite Hot in Shops.

    ***WHERE IS WEST QUAY?*** West Quay is an undercover shopping complex in Southampton City Centre. It is a short distance from Southampton train station, and provides 4,000 parking spaces for those who wish to drive there. As with anywhere, the parking is fairly pricey, but not excessively so. ***WHAT SHOPS ARE THERE?*** West Quay is on three levels. The top level is where you will find places to eat and drink: such as KFC and Singapore Sams. Upper shopping level contains shops such as: Benetton Levis Marks and Spencer John Lewis La Senza (women's underwear) Goldsmiths Next Faith (shoes) Schuh ... more

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