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greatmum1

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About me: I love being a Ciao member and reading reviews. I am lazy while writing reviews. I plan a lot write less! Well if everyone writes, who reads? Thanks very much everyone finally got the red dot!

Member since:06.12.2002

Reviews:38

Members who trust:23

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International parcel- to send or not to!

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19.08.2003

Advantages:
Felt important as a customer

Disadvantages:
will expect good service again !

Recommendable Yes:

15 Ciao members have rated this review on average: helpful See ratings
very helpful by (18%):
  1. Edd32
  2. davejen21
  3. baridb
and a further member
helpful by (45%):
  1. iiyama1000
  2. Finno
  3. JayHall1991
and 7 other members
somewhat helpful by (36%):
  1. spin2021
  2. daylehall
  3. berlioz
and 5 other members

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I live in UK and use International post for sending goods to my extended family in India. We have had a mixed experience of using this service over past 15 years. Starting from simple one sheet letters and greeting cards to larger parcels. When a letter is less than 20 grams it usually reaches. If the packet is larger, bigger, fatter chances are that it will be lost. We have had bitter experience with photographs! Parcels marked as clothing are big victims! Insurance companies shift responsibilities to Royal Mail who in blame couriers in that country.
I send a big package with Interlink Express by Air Mail which was promised to be delivered in 5-7 days. This was an item of medical need and costed me about £200 to mail. The item did not reach there for a month and I had to make at least 50 phone calls in UK and overseas to track its delivery. Reached after six weeks. I took up this matter with customer service of that company who refunded the freight and my costs for phone calls! Little but some consolation!

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Comments about this review »

greatmum1 19.12.2004 20:16

I put this review in a wrong place, did not know how to move it! Ira

JayHall1991 19.12.2004 19:43

Good review a tad more detail would get to a higher rating though : ) Jay

luckyarchers 08.08.2004 19:30

Sorry to hear of your problems, but glad you got compensation.

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Review Ratings »

This review of What Has Made You Happy Recently has been rated:

"very helpful" by (18%):

  1. Edd32
  2. davejen21
  3. baridb

and a further member

"helpful" by (45%):

  1. iiyama1000
  2. Finno
  3. JayHall1991

and 7 other members

"somewhat helpful" by (36%):

  1. spin2021
  2. daylehall
  3. berlioz

and 5 other members

The overall rating of a review is different from a simple average of all individual ratings.