Clareabel... 1

Clareabell

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Member since:17.06.2003

Reviews:3

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Dont use them - Unfortunatly Argos do

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22.12.2004

Advantages:
None

Disadvantages:
Everything

Recommendable No:

Detailed rating:

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Customer service

14 Ciao members have rated this review on average: helpful See ratings
very helpful by (13%):
  1. sammieg29
  2. KEPP
  3. Nicelissa
helpful by (87%):
  1. COOOEEE
  2. Ali1000
  3. ray52
and 17 other members

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I placed my order with Argos on 6th December and am still waiting for the delivery - of course these would happen to be Christmas presents and we are now on the 22nd December.

After the 1st attempted delivery they left me a card so I rang them and after about 20 minutes speking to an incoherent individual I manged to agree with them that they would leave the parcel with one of my neighbours (I gave them a choice of 4). the following day I returned from work to finnd a card - surprise surprise they had not delivered, they actually refused to leave it with my next door neighbour. I rang them again after this timne spending about 40 minutes on the phone and being told I was not able to speak a coherent person or a supervisor as she was "taking a break" they said the notes on the file said to leave with a neighbour - which of course they didnt do again.

They have actually done this 5 times, I asked if they could deliver to my work address and they said not unless it was on the same street!!!

I have contacted Argos as RWA returned the parcel to them and am now still waiting.

My advice - avoid them like the plague

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Comments about this review »

Ali1000 23.12.2004 01:28

Hi, and welcome to Ciao. Sounds like you had a nightmare with these people! Hope you get a delivery soon. Ali :-)

ray52 22.12.2004 23:21

Hi and a warm welcome to ciao. A good first review. I hope you enjoy the ciao experience. Ray

salem_witch 22.12.2004 19:36

Oh dear they sound terrible. I really hope they arrive tomorrow for you. Welcome to Ciao, I hope you enjoy it here!

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Review Ratings »

This review of White Arrow Express has been rated:

"very helpful" by (13%):

  1. sammieg29
  2. KEPP
  3. Nicelissa

"helpful" by (87%):

  1. COOOEEE
  2. Ali1000
  3. ray52

and 17 other members

The overall rating of a review is different from a simple average of all individual ratings.



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