Advantages Lots of choice, good prices, easy browsing ability & saves basket contents for you.
Disadvantages Site can be a little bit slow to load on occasion.
Wilkinson’s isn’t a store I’d ever really shopped in much when it was just a high street shop. Mostly because my nearest one is the other side of town, and so going there to browse wasn’t really practical, and then because I didn’t go there often I’d forget about it as somewhere to try.Over the years, I’ve begun to do more and more of my shopping online. This is partly because my disability makes it hard to get out and look around shops easily all the time, and partly because the internet is becoming much more user friendly as a place to shop. A couple of years ago I realised that Wilkinson’s (or Wilko’s as many people call it) run an online version of their store too however, and as they accept paypal for purchases (my favourite way to pay online!) it meant that I could shop there much more easily.
Browsing the store online is much easier than browsing the real store because the online version is laid out in a really easy to use way. Things are grouped well so that you can find items grouped as you might expect to use them – for example, if you’re looking for a fence panel you’d look in the ‘Gardening, Sheds & Greenhouses’ section of the site. Alternatively you could just type ‘fence panel’ into the search box and it will find you all the fence panels they sell.There are twelve sections into which the store is divided, and it’s easy to just browse between them, or to look at the drop down menus which each section has so that you can look in the sub divisions. As you browse, items are displayed on the screen when you click on them, and you can see pictures, and information about the item, as well as information telling you if this is a delivery only item or if you can choose to collect it in store.
The sort of items you can purchase here vary widely and include garden furniture, barbecues, stationary, ornaments, rugs, curtains, toys, books, arts & craft materials, furniture items for around the home, power tools & hand tools, kettles, toasters and washing machines, duvets, pet food & bedding, fabric dye and much more. The best way to find out what they sell is to browse the site, but if you’re looking for something specific the search box is handy to have.When I’ve shopped online I’ve sometimes opted to have items delivered to my home, and sometimes I’ve chosen to collect them in the store. The reason I sometimes choose home delivery is that it’s very easy especially for larger items. The reason for choosing in store collection is that it’s cheaper – having things delivered costs either £4.95 if it’s smaller items, or £20 if it’s larger items. Collecting things from store (when the option is available) is free of charge.
Once you have the items placed in your basket you get to choose your delivery option and your payment method, and even if you’re collecting in store you pay for everything online in advance. All the items available online cost the same as they do in store, so you don’t need to worry about price differences either.When you opt to collect in store, you go through the check out process in the normal way, but instead of a package being delivered, you get a phone call when your items are ready for collection from the store so you can arrange to go in and collect them.
|Type of Product||household + more|
|Price of Product||cheap but not tooooo cheap|
|Value for Money||Good Value|
|Wide range/choice of products?||Good|
|Helpfulness of Staff||Reasonable|
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