Windsor Life has just been voted the worst for not paying out annuities in new research published by 'Which' (June 2009). They were also slammed as 'duplicitous' by David Blunkett for not paying out money due to a penniless widow (May 2009). It is clear why they are slow in paying out. They hold on to your money to make money for themselves. That is stealing.
I personally have had very bad experiences with Windsor Life. They delayed in paying out my endowment policy and really screwed up my plans. Their projected forecasts are also nothing like their final payment - be prepared to let them run away with thousands of pounds of your hard earned money to pay bonuses to their staff.
Unfortunately Windsor Life have taken over many old endowment policies. Their customers never chose them in the first place but they are saddled with them. Windsor Life consequently treats its customers like dirt.
Search the internet for 'Windsor Life complaints' and 'Windsor Life reported to the FSA' to see the scores of results from dissatisfied customers. Windsor Life takes no notice of the Financial Services Authority. It does what it pleases.
If you want to complain, try ringing the only number they give you - a premium rate phone line that will cost you the earth.
Something needs to be done about this company fast. The FSA doesn't have the teeth so it's up to the media to show them up for what they are.
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