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Open Plan Account

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5 Nov 4th, 2000 

1 Ciao members have rated this review on average: helpful

Advantages:
Flexibility given by telephone and internet banking .

Disadvantages:
Cannot change given password .  Can't link with allmortgages

Recommendable Yes:

Detailed rating:

Efficiency of service

Competitiveness of charges/rates

Online - Content/organization of site

cazm

cazm

About me:

Member since:04.11.2000

Reviews:1

Having had a normal current account with the Woolwich for a few years I found myself in the position to upgrade to their new Open Plan Account. I thought originally that I could tie it in with my Woolwich mortgage, but that was not possible at the time.

The upgrade itself is free from an existing current account. I chose to open a completely new one for personal reasons, and found the application form relatively simple to complete.

They did take quite a while to send the information through when the account was opened, but that was only to be expected with the high levels of demand from their advertising.

I find it has some very useful features. I personally love the internet and telephone banking elements, where I can pay bills without even leaving the office! It's really easy to manage, if you can remember the password they give you (you can't change it unfortunately!).

I hope to take advantage of the WAP phone banking in the future, but for the time being I'm enjoying the freedom the account provides. I spend hardly any time in the branch any more, and I can even get cash back at the supermarket which saves the trip to the cash machine!

If you do a lot of transactions that involve bill payments, standing orders, etc, and have difficulty getting to the branch, this account is for you, I would say! I would recommend it.
 

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