Woolich Open plan mortgage
Advantages Great rate- fixed for 10 years
Disadvantages Rubbish customer service- very slow processing of application
The Author
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13/05/2007
Woolich Open plan mortgage |
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The most stressful time of our lives!
The Woolich made several mistakes in our mortgage application form (e.g. giving us a 16 year mortgage when we asked for a 25 year one) and took absolutely WEEKS/MONTHS to get the actual offer through the post. This nearly cost us to lose the house we were buying as they thought we couldn't get a mortgage! Trying to get through to someone on the phone is the biggest nightmare ever- you get put through to some call centre out in India- and no-one speaks the truth- I was assured several times that I would get calls back or that the offer would be in the post in 48hours and every time they failed to deliver! We have secured a great offer, but I can honestly say that it was a mistake to go with them for all the stress and hassle. Be warned! You might be lucky, but we were not!
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| 1 - 5 out of 10 comments
iamthebest1 14/05/2007 12:21
More information is needed for this review for a higher rating try and look at some of the more detailed writers on the site, if you re-write then i will gladly re-rate. I have added you to my alerts!
rowei 13/05/2007 22:43
Claiiiree 13/05/2007 20:47
nic63 13/05/2007 20:00
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| 1 - 5 out of 10 comments
Handy to have the heads up on whats out there on the market...but there isn't enough information here for me to decide not to use them. Sorry to hear about your bad experience though x