The overall rating of a review is different from a simple average of all individual ratings.
Share this review on
The most stressful time of our lives! The Woolich made several mistakes in our mortgage application form (e.g. giving us a 16 year mortgage when we asked for a 25 year one) and took absolutely WEEKS/MONTHS to get the actual offer through the post. This nearly cost us to lose the house we were buying as they thought we couldn't get a mortgage! Trying to get through to someone on the phone is the biggest nightmare ever- you get put through to some call centre out in India- and no-one speaks the truth- I was assured several times that I would get calls back or that the offer would be in the post in 48hours and every time they failed to deliver! We have secured a great offer, but I can honestly say that it was a mistake to go with them for all the stress and hassle. Be warned! You might be lucky, but we were not!
Handy to have the heads up on whats out there on the market...but there isn't enough information here for me to decide not to use them. Sorry to hear about your bad experience though x
iamthebest1 14.05.2007 12:21
More information is needed for this review for a higher rating try and look at some of the more detailed writers on the site, if you re-write then i will gladly re-rate. I have added you to my alerts!
n13roy 13.05.2007 19:54
Well, now Barclays have taken over the Woolwich, you can expect even more shite. Our Woolwich accounts have already gone into freefall. Its time to move to another Bank, methinks !!!.........Roy.......