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Member since:22.01.2008

Reviews:1

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Good boiler lousy digital thermostat

Quote-end
22.01.2008

Advantages:
pumps heat out, when the thermostat isnt fault which is often

Disadvantages:
two new thermostats within three months of new -  can't be coincidence

Recommendable No:

4 Ciao members have rated this review on average: helpful See ratings
helpful by (100%):
  1. MAFARRIMOND
  2. sunmeilan
  3. mdstone
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The boiler is fine -- I had one fitted at the end of October 2007 and it's excellent.

The digitizing thermostat (wireless) is so unreliable it is next to useless. Give Worcester their due - their jolly little call centre does call back and arrange a visit and replacement very quickly but . . The thermostat began to dysfunction on 21st Dec- by 29th Dec I'd had enough of no heating, coming home to an icy home. Once I reset the receiver it worked fine. . Until the next time - two or three times a day I had to reset it. Waste of money!

Worcester replaced the thermostat and receiver in 8th January 2008, that one first went wrong on 19th January 2008 - eleven days from being fitted- same problem with the receiver - signal going and then switching the whole system to "off". No, there haven't been any power cuts! It's the part - and they promise they are going to ring me today (22nd January) to send another engineer out but I work six days a week and have already had two off work to wait for their engineers!

It's a shame - the company who fitted the boiler and thermostat are fabulous and on the basis of their work I'd like to recommend them - but they are tied to Worcester so I won't.
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Manufacturer Worcester
Type Boiler

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This review of Worcester Combi Boiler has been rated:

"helpful" by (100%):

  1. MAFARRIMOND
  2. sunmeilan
  3. mdstone

and a further member

The overall rating of a review is different from a simple average of all individual ratings.



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